Brian Ramirez
Victoria,Texas (TX)
Summary
Well organized, creative, and proven professional. Experience working with and across various teams on creative, strategic, and tactical levels. Ambitious individual with an excellent ability to adapt and produce results. Extremely reliable with a strong will to succeed.
Overview
8
8
years of professional experience
Work History
Member Specialist
TDECU
08.2021 - Current
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Implemented initiatives to improve customer satisfaction and increase repeat business.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
ASSISTANT MANAGER
FINISH LINE
08.2019 - 08.2020
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Trained and developed new employees for ease of transition into team.
AUTO DAMAGE ADJUSTER
GEICO
12.2015 - 03.2019
- Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.
- Documented vehicle damage and submitted photographs and in-depth reports to claims department for effective processing.
- Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents.
Education
MBA - Finance
University of Houston - Victoria
Victoria, TX05.2023
BBA - Management
University of Houston - Victoria
Victoria, TX05.2016
Skills
- Detailed Oriented
- Communication
- Customer Service
- Quantitative Skills
- Problem Solver
- MicroSoft Offices
- Leader
Timeline
Member Specialist
TDECU
08.2021 - Current
ASSISTANT MANAGER
FINISH LINE
08.2019 - 08.2020
AUTO DAMAGE ADJUSTER
GEICO
12.2015 - 03.2019
MBA - Finance
University of Houston - Victoria
BBA - Management
University of Houston - Victoria
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