Summary
Overview
Work History
Education
Skills
Timeline
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Brian Redmond

Hartford,CT

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Mail Handler/Shipping Logistics Specialist/DOT Driver/AM Sort Split Operator

FedEx Express
10.2006 - Current
  • Maintain accurate records of deliveries by using the LEO devise
  • Produce the outgoing freight of the Dex 8 Department
  • Configuration of scanning equipment for the daily operation
  • Help with the flow of the morning cycle split
  • Assist with the flow rate coordinator during the daily sort
  • Positioned to the support of loading freight into the Trucks
  • Active Transporter at the Doc sort to make fleet turnovers of all letters to the Couriers
  • DOT Courier driver to make full on-road service of Priority P1 and P2 freight
  • Monitor the Allstate Conveyor Belt system for an even flow rate of packages.
  • Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
  • Demonstrated versatility by adapting to a variety of different mail-handling situations, such as working with oversized packages or managing high volumes during peak periods.
  • Contributed to positive workplace culture by fostering open communication channels among team members, leading to increased morale and job satisfaction rates.

Corporate & General Mail Staff Administrator

MUFG Bank
12.2015 - 07.2022
  • Operate Pitney Bowes application for all incoming packages and letters.
  • Utilized the send suite program to edit and update the company's active directory.
  • Assist in the delivery of packages and mail by the hour.
  • Originate FedEx and DHL packages to be shipped to Domestic and International Branches.
  • Managed approximately 30 daily incoming calls, emails, and faxes from customers.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue-resolution efforts.

Education

Network Administration (A.A.S) -

LaGuardia Community College
01.2013

George W Wingate H.S.
01.1991

Skills

  • Efficient customer services
  • Computer troubleshooting
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Critical Thinking
  • Computer Skills
  • Excellent Communication
  • Organizational Skills
  • Calm Under Pressure
  • Organization and Time Management

Timeline

Corporate & General Mail Staff Administrator

MUFG Bank
12.2015 - 07.2022

Mail Handler/Shipping Logistics Specialist/DOT Driver/AM Sort Split Operator

FedEx Express
10.2006 - Current

Network Administration (A.A.S) -

LaGuardia Community College

George W Wingate H.S.

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Brian Redmond