BRIAN RICHARD
Horsham,PA
Summary
Dynamic Branch Manager with a proven track record at Sander Power Equipment, excelling in operations management and customer service. Enhanced efficiency through innovative inventory systems and consistently achieved high customer satisfaction. Strong attention to detail and excellent time management skills contributed to streamlined processes and improved service delivery.
Overview
49
49
years of professional experience
Work History
Branch Manager
Sander Power Equipment
Allentown, PA
08.2009 - 06.2026
- Directed daily operations to enhance customer satisfaction and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Created all rental contracts and ensured customer satasfaction.
Mechanic / Field Technician
Sander Power Equipment
Trevose, Pa
02.1986 - 06.2009
- Diagnosed mechanical issues using advanced troubleshooting techniques and diagnostic tools.
- Performed routine maintenance on various power equipment to ensure optimal performance and safety standards.
- Streamlined repair processes, reducing turnaround times while maintaining high-quality service standards.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
- Repaired and replaced worn and damaged components.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Driver
Sander Power Equipment
Trevose, Pa
10.1982 - 06.1989
- Operated various delivery vehicles, ensuring timely and safe transportation of equipment.
- Conducted routine vehicle inspections to maintain safety and compliance standards.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
MP
US Army
Fort Hood, TX
01.1977 - 10.1979
- Self-motivated, with a strong sense of personal responsibility.
- Achieved the rank of E4 before Honorable Discharge,
Education
High School Diploma -
Hatboro Horsham HS
Horsham, PA06-1976
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Excellent work ethic
- Team supervision
- Operations management
- Staff supervision
- Attention to detail
Timeline
Branch Manager
Sander Power Equipment
08.2009 - 06.2026
Mechanic / Field Technician
Sander Power Equipment
02.1986 - 06.2009
Driver
Sander Power Equipment
10.1982 - 06.1989
MP
US Army
01.1977 - 10.1979
High School Diploma -
Hatboro Horsham HS