Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brian Richardson

Fort Lauderdale,FL

Summary

Knowledgeable Installer offering years of field experience. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with proven history of success with customer satisfaction rates. Known for working quickly with great integrity and reliability.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Manger/Head Installer

Prestige Tinting
03.2023 - Current
  • Implement innovative techniques and methods to enhance tinting services, staying ahead of market trends and competitors
  • Collaborate with the sales team to understand customer needs and provide input on potential upsell opportunities for additional services or products, increasing revenue and customer satisfaction
  • Oversee the training and development of installation team members to ensure continuous improvement in tinting techniques and customer service, leading to higher quality service delivery and customer satisfaction
  • Lead training sessions for new installers to ensure they are equipped with the latest techniques and skills, improving the quality of tinting services provided by the team and maintaining high standards of workmanship
  • Improve operational efficiency by implementing a quality control system to ensure consistent and high-quality tinting services, reducing errors and rework, and enhancing the overall customer experience
  • Identify and evaluate new tinting products and materials in the market, making strategic recommendations to management for potential adoption
  • This initiative will ensure Prestige Tinting remains at the forefront of technology and product offerings, attracting discerning customers and setting the company apart from competitors.

Head Installer/Manager/Trainer

V-Kool of Florida
10.2018 - 02.2023
  • Highly Skilled Specialist in Window Tinting on Yacht/Boats and Commercial Buildings, including Understanding the Window Specifications, Accurate Estimation, Ordering Materials, Precuts and Quality Control Installation
  • Defined by others as in the top ten window tint installers in the South Florida area (the Yachting Capital of the World)
  • Deep understanding of window film (tint) resin, clarity, tensile strength, dimensional stability, and surface-applications required for each individual client project
  • Project self-motivator, project perceptive and project action/results oriented.

Line Tech

BMW
10.2013 - 09.2018
  • Window Tint/Film Installation,
  • Auto Body Wet & Sand and Buffing, Tire Installation & Repairs, Oil/Filters Replacement, Radiation Repairs, Minor Electronics, Assist with Mufflers, and Catalytic Converters.
  • Document the completed client services, and repairs and outstanding opportunities to provide additional services to the clients.
  • Enhanced equipment lifespan through timely inspections of machinery for wear and tear, ensuring optimal performance.
  • Documented all operations and managed communication with team members.

Automotive Lube Technician

Self Employed
10.2011 - 09.2013
  • Maximized customer convenience with flexible scheduling options, accommodating last-minute requests when possible.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Investigated customer complaints to identify cause of malfunctions.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Performed thorough inspections on incoming vehicles to identify necessary repairs or maintenance needs.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.

Building Floor Tech

Gulf Coast Health Care
02.2011 - 09.2011
  • Managed inventory of cleaning supplies, ordering replacements as needed while optimizing usage for cost-efficiency purposes.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Operated buffers and burnishers to clean and polish floors.
  • Maintained floor cleaning and waxing equipment.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Contributed to waste reduction initiatives by properly disposing of used materials according to company policies and procedures.

Sales & Cashier

RaceTrac
07.2010 - 02.2011


  • Alleviated customer service needs with policy-appropriate solutions.
  • Controlled merchandise zoning and monitored compliance with merchandising guidelines.
  • Operated cash register to record transactions accurately and efficiently.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Cable-HD-TV-Internet-Phone Installer

Jaguar Technologies
10.2008 - 07.2010
  • Assist customers by listening and understanding the customer's requirements, description of products and or services required and providing availability and pricing of company products and services in store and online.
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Optimized network performance for clients by identifying potential issues during site surveys before installation commenced.
  • Performed troubleshooting of systems with techniques such as speed and ping tests.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Provided training on use, troubleshooting, and calibration of equipment.
  • Maintained accurate records of completed installations, services performed, and equipment inventory.
  • Installed and configured new devices and system components.
  • Developed and implemented plans for installation of new networks and cabling systems.

Retail Parts Pro/2nd Assistant Manager

Advance Auto Parts
06.2007 - 06.2008
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Trained new employees on store operations, product knowledge, and customer service standards to create a cohesive team environment.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Maintained clean and neat parts counter and sales floor.
  • Ordered parts from various distributors to fulfill demands.
  • Handled all customer service issues quickly to maintain high satisfaction levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.

Retail Sales Associate

Reebok
02.2006 - 05.2007
  • Greeted customers and helped with product questions, selections, and purchases.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Education

High School Diploma -

Flagler Palm Coast High School
Flagler County, FL
01.2007

Skills

  • Window Tinting
  • Commercial Buildings Auto Mechanicals
  • Electronics & Parts Inventory Analysis
  • Cable/Internet Wi-Fi Installation/Troubleshooting
  • Estimation Operations Supervision
  • Quality Control
  • Project Management
  • Results-Oriented Self-Motivated
  • Regulatory Compliance
  • Training Management
  • OSHA Regulations Knowledge
  • Lockout and tagout procedures

Certification

  • [Area of certification] Training - [Timeframe]

Timeline

Manger/Head Installer

Prestige Tinting
03.2023 - Current

Head Installer/Manager/Trainer

V-Kool of Florida
10.2018 - 02.2023

Line Tech

BMW
10.2013 - 09.2018

Automotive Lube Technician

Self Employed
10.2011 - 09.2013

Building Floor Tech

Gulf Coast Health Care
02.2011 - 09.2011

Sales & Cashier

RaceTrac
07.2010 - 02.2011

Cable-HD-TV-Internet-Phone Installer

Jaguar Technologies
10.2008 - 07.2010

Retail Parts Pro/2nd Assistant Manager

Advance Auto Parts
06.2007 - 06.2008

Retail Sales Associate

Reebok
02.2006 - 05.2007

High School Diploma -

Flagler Palm Coast High School

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Brian Richardson