Brian Robertson
Mandeville,LA
Summary
Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.
Overview
28
28
years of professional experience
Work History
Produce Manager
Walmart
09.2022 - Current
- Coached and mentored new team members.
- Maintained produce area and kept produce storage area clean and sanitary.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Assisted customers with produce questions.
- Purchased produce following guidelines of marketing plan.
- Selected items for specials and marked down items to reduce losses.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Assistant Manager
Bohnings Supermarkets LLC
06.2019 - 04.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Grocery Director
Rouses Market
04.2014 - 04.2019
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Established departmental performance goals and provided feedback for underperforming areas.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Monitored and coordinated workflows to optimize resources.
Police Officer(Detective)
New Orleans Police Department
12.1999 - 09.2005
- Used specialized software to track and maintain case incident numbers and logs.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
Platoon Sergeant
USMC, United States Marine Corps Reserves
06.1995 - 06.2003
- Maintained health, welfare and combat readiness of personnel within platoon.
- Conducted personal and professional counseling, routine inspections and physical fitness tests.
- Enforced technical and tactical training standards to accomplish unit mission objectives.
- Supervised firing platoon, maintained firing capability and organized platoon defense.
- Trained and mentored personnel in combat operations and tactics.
- Directed tactical operations in complex and challenging environments.
Education
No Degree - Criminal Justice
Southeastern Louisiana University
Hammond, LA06.1999
Skills
- Operations Oversight
- Purchasing and Planning
- Management Training
- Department Leadership
- Strategic Decision-Making
Timeline
Produce Manager
Walmart
09.2022 - Current
Assistant Manager
Bohnings Supermarkets LLC
06.2019 - 04.2022
Grocery Director
Rouses Market
04.2014 - 04.2019
Police Officer(Detective)
New Orleans Police Department
12.1999 - 09.2005
Platoon Sergeant
USMC, United States Marine Corps Reserves
06.1995 - 06.2003
No Degree - Criminal Justice
Southeastern Louisiana University
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