Summary
Overview
Work History
Education
Skills
Timeline
Generic

Narya Calyx Kratz

Portland

Summary

My goal is to be an asset that strengthens my workplace. I’m a hard worker, and a team player. I’m dependable and show up on time. I ask questions, listen actively, and also rise to the challenge of leadership whenever necessary.

I have 3+ years of phone sales experience, and 7+ years of retail/food/customer service experience.

I have extensive experience with stocking, ordering, managing retail departments, customer service, merchandising, cashiering, produce, grocery, dairy/frozen, cold storage, food safety/prep, freight, computer software, digital art, writing and more. I’m OLCC and food-handlers card certified. I also have warehouse experience, (including automatic pallet-jack/forklift operating/driving, order picking, and receiving) as well as security experience/DPSST training and certification (Oregon Department of Public Safety Standards and Training).

Overview

8
8
years of professional experience

Work History

Produce Manager

Natural Grocers
01.2022 - 03.2024


  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Planned attractive produce displays, using color and texture to enhance.
  • Coached and mentored new team members.
  • Assisted customers with produce questions.
  • Priced produce to achieve margin and sales goals.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Dairy Frozen Manager

Natural Grocers
09.2020 - 12.2021
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

SPS Security

Ross Dress For Less
05.2018 - 08.2020
  • Investigated suspicious activities and persons to maintain security of premises.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Order Picker

Fred Meyer Distribution Center
01.2018 - 04.2018


  • Followed orders precisely for correct items, sizes and quantities.
  • Picked and packed order items.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.

Pizza Maker

Papa Murphy's Take And Bake Pizza
03.2016 - 12.2017


  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Some College (No Degree) -

Clackamas Community College
Oregon City, OR

High School Diploma -

Baker Web Academy/Homeschool
Portland, OR
06.2017

Skills

  • Vendor Liaising
  • Produce Cleaning
  • Maintaining Clean Work Areas
  • Operations Oversight
  • Purchasing
  • Waste Management and Reduction
  • Display Production
  • Department Leadership
  • Knowledge of All Produce
  • Inventory Tracking and Management
  • Customer Service
  • Coaching and Mentoring
  • Budget Adherence
  • Recycling and Conservation
  • Safety and Security
  • Cooperative Attitude
  • Crime Prevention Methods
  • Facility Protection
  • Attentive and Observant
  • Dock Loading
  • Property Patrol
  • Mathematical Calculation and Reasoning
  • Team Goals

Timeline

Produce Manager

Natural Grocers
01.2022 - 03.2024

Dairy Frozen Manager

Natural Grocers
09.2020 - 12.2021

SPS Security

Ross Dress For Less
05.2018 - 08.2020

Order Picker

Fred Meyer Distribution Center
01.2018 - 04.2018

Pizza Maker

Papa Murphy's Take And Bake Pizza
03.2016 - 12.2017

Some College (No Degree) -

Clackamas Community College

High School Diploma -

Baker Web Academy/Homeschool
Narya Calyx Kratz