Brian Robles
IT And Network Technician
Evans,GA
Summary
Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 12 year record of building positive relationships with internal and external stakeholders.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Enterprise as a Service Support
SAIC
Augusta , GA
01.2022 - Current
- Supported implementation of warehouse management system software applications to enable centralized management of tasks.
- Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).
- Communicated regularly with customers concerning data exchange and technology integration.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
NETCOM
US Army
FT Huachuca, AZ
07.2017 - 01.2022
- Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.
- Worked with teams to develop company-wide information assurance, security standards and procedures.
- Executed and managed information systems' incident response and administrative inquiries and investigations in collaboration with investigations department.
- Collaborated with information system owners, contracting officers and finance to maintain required level of cybersecurity support and funding.
Network Operations Manager
US Army
FT Gordon, GA
09.2015 - 06.2018
- Managed Network Operating Center (NOC) technical infrastructure and server performance.
- Responded to network outages and issues related to circuits, websites, vendors and telecoms.
- Identified timeslots for preventive maintenance by examining work schedules and reducing service disruptions for network users.
- Designed specific escalation processes for detected faults and intrusion attempts, defining response hierarchies to promote optimal outcomes.
Active Directory Administrator
US Army
Graffenwoehr, GM
09.2012 - 09.2015
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Created patches and solutions to fix bugs in existing applications.
- Provided technical interpretation regarding network, software, configuration and architecture oversight.
- Resolved network issues and equipment and software troubleshooting queries to maintain data accessibility.
Education
No Degree - Mechanical Engineering
The University of Texas At El Paso
El Paso, TX 05.2001 -
Skills
Infrastructure development
Security planning
Project lifecycle management
Teambuilding
Good Telephone Etiquette
Active Listening
Teamwork and Collaboration
Requirements analysis
Certification
CompTIA Security +
Timeline
CompTIA Security +
04-2022
Enterprise as a Service Support
SAIC
01.2022 - Current
Cyber Security Analyst Training
01-2021
NETCOM
US Army
07.2017 - 01.2022
Network Operations Manager
US Army
09.2015 - 06.2018
Active Directory Administrator
US Army
09.2012 - 09.2015
No Degree - Mechanical Engineering
The University of Texas At El Paso
05.2001 -