Summary
Overview
Work History
Education
Skills
Timeline
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Tim Lefler

Tim Lefler

Director of Information Technology
Longwood,FL

Summary

Strategic Information Technology Director skilled in guiding O365 and azure teams to deliver successful outcomes for large scale mergers/acquisitions as well as operational effectiveness of O365 suite of products. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 25-year record of building positive relationships with internal and external stakeholders.


Experienced Information Technology Director well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 25 years of experience in Financial Services IT service delivery. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.


Overview

29
29
years of professional experience
5
5
years of post-secondary education

Work History

Systems Director of Enterprise Collaboration

FIS
ORLANDO, FL
06.2010 - 03.2022
  • Lead team of 38 Exchange, SharePoint, & Teams professionals delivering collaboration services for 80K internal FIS employees
  • Multiple large scale acquisition deacquisition with employees counts including 10k, 15k acquired employees integrated with o365.
  • Implemented and migrated to Office 365 from on premises infrastructure for 55K users, provided consultation and support on products and services being offered
  • Focus on Security aspects of Office 365 E5 components
  • Consulted regularly with Executives about product and service offerings on technology solution stack used for collaboration
  • Heavily involved with Microsoft Enterprise Agreement and other 3rd party contract negotiations related to IT services
  • Managed Exchange 2016, Exchange Online, SharePoint, Teams, Enterprise Voice, PSTN Conferencing, Proofpoint/Ironport/Exchange Online Protection
  • Email Gateway and DLP/Compliance scanning and alerting for O365 product suite Managed and designed Mobile Device Management for enterprise with 80k devices.
  • Provided 24x7x365 first point-of-contact for centralized incident response to maintain maximum up time and availability
  • Managed data retention policy for O365 suite of products
  • Led and assisted technical integration projects for acquired companies by working and coordinating with teams to meet integration requirements. Successfully performed migrations of 10,000 users into common email platform and toolset.
  • Interviewed, hired, trained and mentored 38 staff by coaching daily, leading performance reviews and offering constructive feedback.
  • Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to FIS's vision, mission and purpose.
  • Coordinated all collaboration service delivery projects, defined scope, and managed milestones.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

IT Manager

METAVANTE
ALTAMONTE SPRINGS, FL
12.2008 - 03.2010
  • Coordinated network/firewall design and infrastructure build out during Metavante's acquisition of Kirchman Corporation
  • Managed team of 15 through acquired company transition and established seamless transition for end users
  • Post-acquisition maintained overall IT infrastructure for Orlando location
  • Set direction on process improvement, department forecasting/expenses, and implemented internal tools development and project planning. Notably SharePoint On-Premises and VMWare
  • Lead team including development professionals who worked on general deployment tools and SharePoint development of collaboration tools as well as mainframe support professionals and Unix administrators.
  • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Oversaw IT department operations and training.
  • Wrote policy, procedure and manuals governing internal IT use.

Network Architect

KIRCHMAN CORPORATION
ALTAMONTE SPRINGS, FL
04.1995 - 12.2008
  • Implemented network/firewall design and infrastructure
  • Managed audit requirements and team of network professionals responsible for overall Checkpoint Firewall and CISCO network infrastructure
  • Focused on redundant architecture and High Availability
  • Designed and deployed VMWare virtual infrastructure for server consolidation across datacenter
  • Eliminating 200 physicals and providing Highly Available virtual machines to replace aging equipment
  • Designed and implemented segmented network providing better security and scalability for organization
  • Responsible to designing redundant exchange email system to provide maximum availability and performance.
  • Researched and recommended network products, services, protocols and standards for network development.
  • Analyzed, troubleshot and enhanced network performance to drive efficiency.
  • Oversaw network performance, making changes to boost overall efficiency and power.
  • Acquired and maintained advanced knowledge of networking protocols.
  • Implemented WAN and LAN designs in multi-datacenter configurations.
  • Installed, supported and maintained company hardware and software infrastructure according to best practices.

Unix System Programmer

Kirchman Corporation
Altamonte Springs, FL
  • Technical lead of team responsible for Unix administration, scripting, and development of tools and standards used to optimize core banking operating system platform
  • Unix OS experience: NCR
  • MP-RAS, SUN Solaris, IBM AIX, and Linux
  • Developed installation packages for initial software install of core banking product and was responsible for initial installation, initial design and configuration, and ongoing maintenance of customer base.

Field Engineer

ATS
Daytona Beach, FL
05.1993 - 12.1995
  • Provided DEC mainframe hardware repair, SUN system repair and base Unix administration, and repair of peripheral equipment for enterprise customers including Motorola, Lockheed Martin, and Harris Corp.
  • Determined root cause and provided corrective action to prevent future failures through investigation and analysis of hardware systems responsible for maintaining, established 99% availability for hardware.

Education

Bachelor of Science - Electrical and Computer Engineering

University of Iowa
Iowa City, IA
08.1988 - 05.1993

Skills

Infrastructure development

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Timeline

Systems Director of Enterprise Collaboration

FIS
06.2010 - 03.2022

IT Manager

METAVANTE
12.2008 - 03.2010

Network Architect

KIRCHMAN CORPORATION
04.1995 - 12.2008

Field Engineer

ATS
05.1993 - 12.1995

Bachelor of Science - Electrical and Computer Engineering

University of Iowa
08.1988 - 05.1993

Unix System Programmer

Kirchman Corporation

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Tim LeflerDirector of Information Technology