Summary
Overview
Work History
Education
Skills
Timeline
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Brian Rodriguez

Chicago,IL

Summary

Driven Senior Operations Analyst with extensive experience in managing integrated business operations and technical programs that exceed productivity goals. Over 20 years of experience managing customer activity, addressing technical issues and maintaining system operations. Responsible for managing nationwide inventory of over 1000 business technicians, while demonstrating exceptional organizational and data analysis skills.

Successfully led the migration of our business website to Microsoft Azure, ensuring full compliance with industry and regulatory standards.

Overview

21
21
years of professional experience

Work History

Senior Operations Analyst

AT&T
04.2003 - 07.2023
  • Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
  • Coded websites using HTML, CSS, JavaScript, and jQuery languages.
  • Analyzed and coordinated specific inventory needs to over 1000 business technicians across the region with 3-4 employees.
  • Managed monthly and daily reports in order to forecast operational needs and plan next course of action.
  • Worked with engineers and technical staff to recommend hardware and software adjustments and resolve design flaws.

Senior Warehouse Operator

AT&T
04.2003 - 03.2004
  • Performed variety of Material Management functions including: order picking, packing, shipping and receiving.
  • Responsible for accurate data entry to maintain records of inventory levels, shipping and receiving logs for management reports.
  • Completed over 500 customer orders each day in warehouse setting.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy

Warehouse Operator

ProStaff
02.2002 - 04.2003
  • Perform variety of Material Management functions including: order picking, packing, shipping and receiving
  • Used forklifts and pallet jacks to relocate products
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy
  • Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports

Education

Bachelor of Science - Technical Management

DeVry University
Addison, IL

No Degree - Electronics Engineer

Harper College
Palatine, IL

High School Diploma -

Schaumburg High School
Schaumburg, IL
06.2001

Skills

  • Leading Software Development Teams
  • User Acceptance Testing (UAT)
  • Data Analysis
  • Systems Analysis
  • Data Migration Management
  • Supply Inventory Management
  • Managed Multiple Company Websites

Timeline

Senior Operations Analyst

AT&T
04.2003 - 07.2023

Senior Warehouse Operator

AT&T
04.2003 - 03.2004

Warehouse Operator

ProStaff
02.2002 - 04.2003

Bachelor of Science - Technical Management

DeVry University

No Degree - Electronics Engineer

Harper College

High School Diploma -

Schaumburg High School

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Brian Rodriguez