Summary
Overview
Work History
Education
Skills
Timeline
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BRIAN ROMAN

Katy

Summary

Dedicated and hard-working Operations Manager, HSE Coordinator with over 20 years of extensive experience in the aviation industry. An effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity. Driven to motivate teams to exceed business goals and targets while under pressure. Possesses a high degree of integrity and an outstanding work ethic, as well as, excellent communication skills. Seeking to apply management talents to drive long-term company growth.

Overview

29
29
years of professional experience

Work History

Operations Service Manager & Environmental/Safety Coordinator

DELTA AIR LINES
04.2005 - Current
  • Responsible for managing and coordinating an operational staff of 60 employees
  • Develop both strategic and tactical plans that result in an environment that promotes and maintains employee safety and well-being
  • Facilitate and deliver all environmental and safety compliance training
  • Complete all environmental inspections and maintain all environmental records and documents
  • Conduct yearly OSHA site inspections to ensure station is in compliance with all local, state, and corporate requirements pertaining to environmental training; Complete and maintain all OSHA required documentation including all 300 and 301 logs
  • Participate in Incident Analysis reports, Injury Prevention Group sessions, and applicable station safety meetings
  • Facilitate monthly safety and environmental meetings and conduct bi-annual station safety and compliance audits
  • Coordinate clean up and arrange disposal of all waste materials; Ensure waste is safely and efficiently disposed
  • Respond to all corporate, local, city, state environmental and compliance inquiries
  • Ensure Texas State TCEQ storm water compliance and complete yearly Texas Tier II compliance reports
  • Handle all EPA, TSA, FAA, OSHA and corporate auditors

Team Leader

LAGUARDIA AIRPORT
03.2000 - 03.2006
  • Responsible for all employees day to day operations for all arrivals, departures, aircraft fueling, cargo and baggage
  • Provided hands on leadership through coaching, supervision and motivation of team members
  • Ensured all training was successfully completed and documented for all new hires and existing employees
  • Prepared weekly presentations on quality assurance and employee reviews for Senior Management
  • Supported management in exceeding exemplary levels of customer service whilst complying with all company and statutory regulations
  • Identified opportunities to improve operations and created and implemented innovative solutions

Customer Service Agent

LAGUARDIA AIRPORT
09.1995 - 03.2000
  • Responsible for answering inquiries regarding travel information and prepare itineraries, compute fares, issue refunds, issue tickets, check baggage and collect baggage charges in accordance with tariff rules
  • Ensured that all of customer's cargo is labeled and manifested correctly to streamline efficiency
  • Assisted with ensuring the weight and balance of aircraft was completed and in compliance with FAA regulations
  • Communicated daily with Delta officials and FAA control towers
  • Handled delayed baggage issues, ensured a written report was completed and followed up with customers until the bag was located
  • Ensured compliance with FAA and airport regulations and enforce safety/security measures at all times

Education

Associate of Science - Occupational Safety and Health

Columbia Southern University
Orange Beach, AL

Skills

  • Operations Management
  • Policy & Procedure Development
  • Environmental & Safety Coordination
  • OSHA Compliance
  • Staff Supervision & Training
  • Auditing
  • Strategic Planning & Analysis
  • Quality Assurance

Timeline

Operations Service Manager & Environmental/Safety Coordinator

DELTA AIR LINES
04.2005 - Current

Team Leader

LAGUARDIA AIRPORT
03.2000 - 03.2006

Customer Service Agent

LAGUARDIA AIRPORT
09.1995 - 03.2000

Associate of Science - Occupational Safety and Health

Columbia Southern University
BRIAN ROMAN