Brian Schaffer
Norwalk,CA
Summary
Dynamic operations manager with extensive experience at Fenix Marine Services, excelling in strategic planning and conflict resolution. Proven track record in optimizing workflows and ensuring safety compliance, while leading teams to achieve KPIs. Skilled in data analysis and terminal operating systems, driving efficiency and enhancing service delivery in high-pressure environments.
Overview
18
18
years of professional experience
Work History
Senior Manager
Fenix Marine Services
01.2018 - Current
- Overseeing a team of 8-10 operation managers on a day-by-day operations. Ensuring operation managers complete all daily duties which include labor orders, meeting KPI's and adjusting operations if needed. Responsible for vessel discharge and load out sequences while the container vessel is at berth. Communicating to vessel planners in Malaysia and France for the safe loading and stability of container vessels.
- Successfully organize and coordinate monthly, daily, and yearly maintenance on Ship to Shore cranes with terminal vendors. Successfully planned and executed berthing of vessels during the loss of 1000ft in berth space.
- Joined ACS daily labor order calls regarding labor demand for the Los Angeles and long beach ports.
- Held and head numerous conference calls with local and international customers and coordinate weekly conference calls with local customers.
Operations manager
Fenix Marine Services
01.2018 - Current
- Directing and managing union workforce to include communication of job expectations, compliance with contractual standards, grievance resolution, and disciplinary action including termination. Identifying safety issues and implementing corrective actions emphasizing standard operating procedures.
- Work and solve labor relations issues with union BA's when safety or labor ordering issues a raised. Studied and utilized contractual bargaining agreement.
- Identifying safety issues and implementing corrective actions emphasizing standard operating procedures.
- Managed daily operations to ensure efficient workflow and service delivery.
- Coordinated staff schedules to optimize resource allocation and coverage.
- Implemented safety protocols to maintain compliance with industry regulations.
Operations Manager
Ports America
Tacoma, USA
01.2014 - 12.2017
- Supervised and planned activities prior to the ship coming into port using TMS and CTMS. This includes planning the discharge and loading the container vessel for the entire vessel call to completion.
- Scheduled and coordinated with over 10 different truck companies to pick up and/or deliver their available Break Bulk cargo.
- Managed inventory and scheduled Break Bulk deliveries with truck companies from around the USA and from Canada.
- Communicated with 7 different shipping lines and 10 trucker companies to ensure all cargo is accessible and ready for delivery.
- Trained new hires in different aspects of each operation.
Manager, Culinary and Services
Romano's Macaroni Grill
Simi Valley, USA
05.2008 - 12.2013
- Utilized SMART goals to assist in my movement to service manager and culinary manager.
- Managed the work schedules of both service staff and cooking staff to ensure sufficient labor on staff daily and that wages are documented.
- I insure all employees performed their duties per the Company standards.
- Managed and tracked the procurement of inventory, raw materials and supplies for the restaurant, also keeping high standards of quality of food and inventory at acceptable levels.
Operations Manager
TTI Terminal
Long Beach, USA
- Coordinated the schedules and priorities of customers in the largest port in the Western United States.
- Identified and solved problems on a daily basis, in a fast paced environment.
- Used computer systems to oversee all aspects of the operations outside.
- Leveraged software to analyze data regarding the production of the operations.
- Oversaw gangs for vessel loading and unloading, in accordance with the vessel plan.
- Instructed over 25 daily labor workers on standard operating procedures and industry best practices.
Education
Bachelor of Arts - Sociology
California State University Of Los Angeles
Associates Degree - Arts
Moorpark College
FSO Certification - US Coast Guard Certified
TSS training
CPR Certified -
Skills
- Customer Management
- Conflict resolution
- Project Management
- Strategic Planning
- User Software Training
- Terminal Operating Systems
- Data Analysis
- Safety Documentation Creation
- Google Sheets
- Excel
- Safety compliance
- Team leadership
- Operations management
Skills Highlights
- 15 years of Management experience leading over 30 direct reports.
- Managed, instructed, and successfully worked along ILWU labor.
- Planned and organized continuous operations while meeting KPI goals.
- Facilities Security Officer Certified.
- Led the strategic purchasing and distribution of inventory levels of over $200,000 in products weekly.
Timeline
Senior Manager
Fenix Marine Services
01.2018 - Current
Operations manager
Fenix Marine Services
01.2018 - Current
Operations Manager
Ports America
01.2014 - 12.2017
Manager, Culinary and Services
Romano's Macaroni Grill
05.2008 - 12.2013
Operations Manager
TTI Terminal
Bachelor of Arts - Sociology
California State University Of Los Angeles
Associates Degree - Arts
Moorpark College
FSO Certification - US Coast Guard Certified
TSS training