Brian Schumman
Chesapeake,VA
Summary
Proven to excel in fast-paced environments, I leveraged quick decision-making and excellent time management to enhance customer satisfaction at DoorDash and IHOP. My ability to manage multiple tasks effectively, coupled with a commitment to safety and customer service, resulted in consistently high performance ratings. Skilled in cash handling and food safety, I prioritize efficiency and reliability in every role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dasher
DoorDash
01.2023 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Navigated efficiently through various delivery routes for expedited service.
- Developed and maintained professional relations between customer, store personnel, and company.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Safeguarded sensitive customer information by diligently following company privacy policies during transactions.
Server
IHOP
05.2022 - 07.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Emporia High School
Emporia05-2024
Skills
- Quick decision making
- Patience and tolerance
- Reliability and punctuality
- Safety awareness
- Professional appearance
- Cash handling proficiency
- Food safety
- Excellent time management
- Customer service
Certification
- ServSafe Food Handler's Certification
Timeline
Dasher
DoorDash
01.2023 - Current
Server
IHOP
05.2022 - 07.2022
High School Diploma -
Emporia High School
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