Brian Smith

The Team Player is to deliver a great client experience through assessing needs, product education and engaging communication to provide a personalized shopping environment.

• Helped customers complete purchases, locate items, and join reward programs.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Collaborated with team members to meet and exceed monthly sales targets consistently.

• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
• Drove revenue by communicating and demonstrating benefits of products and special promotions to customers.
• Enforced rules and held customers accountable for not following gym regulations.
• Monitored check-ins to identify delinquent accounts and collect payments.
• Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.