Brian Smith
1485 Mt Olive Church Rd, Ethelsville,AL
Summary
Accomplished professional with a proven track record in operations management and team collaboration, notably at Stryker/Mako Surgical. Excelled in staff training, enhancing customer satisfaction, and streamlining surgical procedures for optimal outcomes. Holds a strong work ethic and attention to detail, driving significant improvements in efficiency and service quality.
Overview
23
23
years of professional experience
Work History
Owner/Operator
Independent Paint, Body, & Restoration
03.2021 - Current
- Prioritize customer satisfaction by providing high-quality services and timely communication.
- Estimates, repair/replace damaged components, paint, finish work, and detailing
Clinical Launch Specialist
Stryker/Mako Surgical
09.2011 - 02.2021
- Responsible for full launch of new robotic MAKOplasty accounts. Followed all company policies and procedures to ensure smooth start up of accounts.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Associate Sales Representative
DePuy Orthopedics
07.2009 - 08.2010
- Identified opportunities for upselling additional products or services to existing clients, maximizing revenue generation per account.
- Presented regular updates on sales progress at team meetings, sharing best practices with colleagues for improved productivity.
Surgical Technologist
Baptist Medical Center-Golden Triangle
02.2005 - 06.2009
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
- Specialties: Neurology, Urology, Orthopedics, Spine, Plastics, GYN, General
- Maintained specialty equipment, implant, and instrumentation inventories.
Fiber Line Technician
Weyerhaeuser
08.2005 - 12.2005
- Ensured workplace safety by adhering to company policies and industry regulations while performing tasks.
- Performed routine laboratory test, quality checks, routine maintenance, and repairs.
- Left position to complete Bachelor's degree.
Surgical Technologist/Field Medic
United States Air Force, USAF
07.2001 - 07.2005
- Deployment for Iraqi Freedom, Tahlil & Baghdad, Iraq 2004.
- Combat surgical training/experience.
- Trained in-coming troops on all specialties.
- Air Force Achievement Medal, National Defense Service Medal, Global War on Terrorism, Longevity Service Award, Air Force Good Conduct Award.
- Submitted for Army Award due to voluntary solo forward deployment.
Education
Bachelor of Science - Biological Sciences, Psychology, And Nursing
Mississippi University For Women
Columbus, MS05.2009
Skills
- Staff Training and Development
- Operations Management
- Team Collaboration
- Relationship Management
- Strong Work Ethic
- Attention to Detail
Timeline
Owner/Operator
Independent Paint, Body, & Restoration
03.2021 - Current
Clinical Launch Specialist
Stryker/Mako Surgical
09.2011 - 02.2021
Associate Sales Representative
DePuy Orthopedics
07.2009 - 08.2010
Fiber Line Technician
Weyerhaeuser
08.2005 - 12.2005
Surgical Technologist
Baptist Medical Center-Golden Triangle
02.2005 - 06.2009
Surgical Technologist/Field Medic
United States Air Force, USAF
07.2001 - 07.2005
Bachelor of Science - Biological Sciences, Psychology, And Nursing
Mississippi University For Women
Similar Profiles
Stephen WellsStephen Wells
Construction Manager at Promax Restoration and PaintConstruction Manager at Promax Restoration and Paint
Mary CLAYTONMary CLAYTON
Collision Estimator at Miracle Body & PaintCollision Estimator at Miracle Body & Paint
JUSTIN THURMANJUSTIN THURMAN
Business Owner at Thurmans Paint & BodyBusiness Owner at Thurmans Paint & Body