Brian Smith
Brookshire,TX
Summary
Adept at problem-solving and customer service, I leveraged my mechanical knowledge and relationship-building skills at Custom Aquatic Services to enhance safety and efficiency. As a Project Manager and Technician, I significantly improved client satisfaction and operational productivity, demonstrating exceptional multitasking and organizational abilities.
Overview
13
13
years of professional experience
Work History
Technician
Custom Aquatic Services
04.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Worked with diverse types of weather and ground conditions.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Project Manager
Tricore Logistics
03.2020 - 01.2022
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations.
- Developed strong relationships with customers through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Production Coordinator
Optimized Process Designs LLC, OPD
07.2011 - 02.2020
- Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
- Coordinated with production team to support productivity targets and deadline management.
- Coordinated logistics for product delivery, ensuring timely and cost-effective transportation.
- Prepare material take-offs from civil and structural documentation.
- Purchase material for shop and field personnel.
Education
No Degree - English, History And Psychology
HCC
Houston, TXSkills
- Customer service
- Works Well Under Pressure
- Problem-solving
- Relationship building
- Multitasking and organization
- Troubleshooting
- Mechanical Knowledge
- Customer interaction
Timeline
Technician
Custom Aquatic Services
04.2024 - Current
Project Manager
Tricore Logistics
03.2020 - 01.2022
Production Coordinator
Optimized Process Designs LLC, OPD
07.2011 - 02.2020
No Degree - English, History And Psychology
HCC
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