Brian Staggs
Jarrell
Summary
Adept, resourceful, and results-driven HVAC technician with a proven track record at McCullough Heating and Air. Total turnovers to sales resulted in $800,000 system sales for the year 2024. Expertise in system maintenance, sales, and client relationship development with extensive knowledge for efficiency in troubleshooting, diagnosing, and repairing HVAC systems. Demonstrates a commitment to continuous learning and excellence in both technical and interpersonal skills. Excellent time management, communication, and multitasking abilities paired with proficiency in installation operations. Achieved significant energy efficiency improvements through system upgrades and preventative maintenance. NATE certified, dedicated team player committed to enhancing customer satisfaction and operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HVAC Technician
McCullough Heating and Air
11.2022 - 02.2025
- Diagnosed and repaired HVAC systems, ensuring optimal performance and efficiency.
- Conducted routine maintenance checks on heating and cooling units to prevent breakdowns.
- Installed and calibrated thermostats, improving temperature control for clients.
- Assisted in troubleshooting complex HVAC issues, enhancing problem-solving skills.
- Maintained accurate service records and documentation for all HVAC work performed.
- Educated clients on proper equipment usage, promoting energy efficiency practices.
- Implemented preventative maintenance schedules, reducing emergency repair occurrences significantly.
- Worked overtime, holidays and weekends to accommodate company needs.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
HVAC Technician
American Air Systems
05.2018 - 06.2022
- Diagnosed and repaired HVAC systems, ensuring optimal performance and customer satisfaction.
- Conducted routine maintenance on heating and cooling equipment to enhance efficiency and lifespan.
- Focused on building my sales experience along with my technician knowledge.
- Obtained my NATE certification while employed with the company.
- Installed new HVAC units, adhering to safety protocols and manufacturer specifications.
- Trained junior technicians on best practices for installation and repair procedures.
- Traveled to job sites for both scheduled and emergency appointments.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
Education
Lafayette High School
Lexington, KYSkills
- Technical troubleshooting
- System troubleshooting
- Leak checks
- Cooling systems maintenance
- System tune-up
- Equipment installation
- Quality-focused
- Dedicated team player
- Service Titan
- Sales proposals
- Client relationship development
Certification
North American Technician Excellence (NATE)
Timeline
HVAC Technician
McCullough Heating and Air
11.2022 - 02.2025
HVAC Technician
American Air Systems
05.2018 - 06.2022
Lafayette High School
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