Summary
Overview
Work History
Skills
References
Timeline
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Brian Stapleton

Fishers,IN

Summary

Dynamic professional with a proven track record in multiple fields, excelling in guest service excellence and sales expertise. Adept at coaching and mentoring teams to achieve operational goals, I thrive in fast-paced environments, consistently enhancing productivity and resolving conflicts effectively. Committed to delivering exceptional results through strong leadership and organizational skills.

Overview

14
14
years of professional experience

Work History

Eatery Team Member/Store Opener

Leo's Market & Eatery
Noblesville, Indiana
04.2025 - Current
  • Delivered exceptional customer service by providing quality products and prompt assistance.
  • Maintained an organized and clean work area throughout each shift.
  • Collaborated with team members to enhance daily operational efficiency.
  • Greeted customers with a friendly demeanor upon store entry, creating a welcoming environment.

Shift Lead/Bartender Shift Manager

Bier Brewery
06.2024 - 03.2025
  • Cultivated effective working relationships through courteous and professional interactions.
  • Resolved problems and enhanced operations while delivering exceptional service.
  • Exhibited strong organizational skills and a diligent work ethic.
  • Motivated and inspired team members to achieve shared goals.
  • Adapted to fast-paced environments while maintaining high performance.
  • Applied time management techniques to consistently meet tight deadlines.
  • Collaborated effectively with teams, balancing independent work with group initiatives.

Food Service Worker

QUEST FOOD MANAGEMENT SERVICES INC.
08.2023 - 04.2024
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly adhered to sanitation and food safety guidelines set by regulatory agencies.
  • Monitored food dates, rotated stock, and followed storage procedures to prevent spoilage.
  • Prepared food according to standard recipes while accommodating customer requests.
  • Cleaned and sanitized dishes and utensils, ensuring adequate supplies for busy service periods.
  • Processed cash transactions and managed point-of-sale operations during peak times.
  • Set up and dismantled food service lines efficiently to maintain service flow.
  • Fostered positive customer relationships to enhance overall service experience.

Logistics Associate

Security Equipment Supply
02.2022 - 12.2022
  • Executed loading and unloading of materials for efficient shipment processing.
  • Protected items using cling film, padded blankets, and tape to prevent damage.
  • Facilitated receiving, stocking, and distribution of merchandise to optimize workflow.
  • Verified freight documentation and condition to ensure compliance with quality standards.
  • Maintained clean and organized work environment free from hazards.
  • Unpacked and repacked items in various configurations for shipping accuracy.
  • Checked merchandise against packing list to verify quantity and description accuracy.
  • Prepared shipped materials through boxing, packing, labeling, and documentation.

Sales Consultant

Invisible Fence of Central Indiana
02.2012 - 05.2021
  • Utilized consultative sales techniques to identify customer needs and recommend suitable products.
  • Followed up with existing customers to provide ongoing support and resolve concerns.
  • Increased sales by nurturing customer relationships and implementing effective business strategies.
  • Responded promptly to telephone and in-person inquiries for information.
  • Achieved top performance by adapting strategies to a competitive, fast-paced environment.
  • Maintained up-to-date knowledge on product innovations through continuous training.
  • Ensured timely responses to customer inquiries via email and voice messaging.
  • Executed full sales cycle from lead generation to conversion, boosting overall sales.

Skills

  • Production leadership
  • Productivity monitoring
  • Coaching and mentoring
  • Conflict resolution
  • Shift management
  • Employee training
  • Sales expertise
  • Guest service excellence
  • Work delegation

References

References available upon request.

Timeline

Eatery Team Member/Store Opener

Leo's Market & Eatery
04.2025 - Current

Shift Lead/Bartender Shift Manager

Bier Brewery
06.2024 - 03.2025

Food Service Worker

QUEST FOOD MANAGEMENT SERVICES INC.
08.2023 - 04.2024

Logistics Associate

Security Equipment Supply
02.2022 - 12.2022

Sales Consultant

Invisible Fence of Central Indiana
02.2012 - 05.2021

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Brian Stapleton