Dylan Miles
Rincon,GA
Summary
People-oriented Leader successful at executing new initiatives. Committed to creating workplace environment consistent with company mission and values. Result-driven known for productivity and efficiency in task completion. Skilled in team leadership, training and conflict resolution. Exceling in communication, problem-solving, and adaptability to ensure smooth operations and team success.
Overview
2
2
years of professional experience
Work History
Shift Lead
Larry's Giant Subs
Rincon, GA
08.2023 - 12.2023
- Monitored employee performance and provided feedback on areas for improvement.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Ensured that all safety protocols were followed at all times.
- Responded to customer inquiries and complaints in a professional manner.
- Identified opportunities for operational improvements and communicated them to management.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Handled cash register transactions accurately while providing excellent customer service.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Implemented company policies consistently across all shifts.
Shift Trainer
Chick-fil-A
Pooler, GA
01.2022 - 03.2023
- Provided training to new employees on proper procedures and safety regulations.
- Demonstrated correct use of equipment and machinery to trainees.
- Performed quality control checks on products produced by trainees during shifts.
- Monitored progress of trainees throughout their shifts and adjusted training methods as needed.
- Encouraged open communication among staff members while on the job.
Education
High School Diploma -
Eclectic Academy of Learning
Rincon, GA05-2023
Skills
- Production leadership
- Productivity monitoring
- Safety processes and procedures
- Professionalism
- Multitasking
- Sales proficiency
- Shift leadership
- Guest service
Timeline
Shift Lead
Larry's Giant Subs
08.2023 - 12.2023
Shift Trainer
Chick-fil-A
01.2022 - 03.2023
High School Diploma -
Eclectic Academy of Learning
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