Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful nine year record of building positive relationships with internal and external stakeholders.
Overview
25
25
years of professional experience
Work History
Branch Infrastructure Manager
Allied Universal Security
11.2014 - Current
Tested network's performance and created strategies to maintain integrity of overall infrastructure.
Provided training and mentoring of new employees.
Installed and managed Meraki firewalls, routers, switches and other network infrastructure.
Worked in team-driven environments and communicated effectively with stakeholders.
Responded to and remedied critical issues that could not be addressed by technicians.
Oversaw development and implementation of improvements to support network operations.
Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Developed strong communication and organizational skills through working on group projects.
Demonstrated high level of initiative and creativity while tackling difficult tasks.
Identified issues, analyzed information and provided solutions to problems.
Network Technician
Farmers And Merchants Bank
09.1999 - 11.2014
Installed cabling, wireless routers and telephone systems for data communications networks.
Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
Dressed and installed network cabling and hardware.
Configured and maintained network backup and recovery procedures.
Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
Performed system patches, service packs, hot fixes and new security configurations.
Performed necessary maintenance to support network availability.
Configured, monitored and maintained email applications and virus protection software.
Troubleshot hardware and software to determine and rectify network problems.
Supported users both local and by phone with problem resolution and education.
Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
Maintained thorough understanding of local area and wide area networking and components.
Diagnosed and resolved hardware, software and network problems and replaced defective components.
Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
Coca-Cola at Universal Protection Services/Allied Universal Security ServiceCoca-Cola at Universal Protection Services/Allied Universal Security Service