Summary
Overview
Work History
Education
Skills
Timeline
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Brian Steele

Lincoln Park,MI

Summary

Dependable team manager that excels in retaining client partnerships and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

8
8
years of professional experience

Work History

Server

10.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Cultivated warm relationships with regular customers.

Manager

Red Lobster
05.2018 - 10.2023
  • Maintain staff scheduling, payroll, onboarding, bookkeeping, cash-handling
  • Onboarded new employees with training and new hire documentation.

Lead Bartender

Wrigley Hall
02.2023 - 11.2023
  • Scheduled staff and prioritized each team member’s strengths
  • Using market skills within social media to gain customers

Team Leader

Central Michigan Concessions
05.2016 - 05.2018
  • Checked the quality of raw materials to ensure that standards and specifications are met
  • Established and maintained relationships with individual and business customers
  • Maintained inventory and bookkeeping profits for each event
  • Managed staffing, including hiring new staff, assigning staff duties, staff training, staff scheduling and staff transportation.

Education

B.S. in Psychology -

Central Michigan University
Mt Pleasant, MI
05.2020

Skills

  • Analyzing Data
  • Workplace Solutions
  • Customer Service
  • Teamwork and Collaboration
  • Client Relationship Building
  • Goal-Oriented

Timeline

Server

10.2023 - Current

Lead Bartender

Wrigley Hall
02.2023 - 11.2023

Manager

Red Lobster
05.2018 - 10.2023

Team Leader

Central Michigan Concessions
05.2016 - 05.2018

B.S. in Psychology -

Central Michigan University

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Brian Steele