Supply Chain Specialist bringing 5 years of expertise in forecasting and international business support. Spanish speaking, 3.5 years of experience using Spanish in a business setting. Data-oriented, cerebral decision maker.
Overview
7
7
years of professional experience
Work History
Logistics & Planning Jr. Analyst
Lifeguard Press
Bowling Green, KY
08.2022 - 03.2024
Analyzed projections from sales managers to create a company wide forecast by item season.
Set up data automation tools to streamline daily tasks and make processes more efficient.
Processed shipments, prepared invoices and other shipping documents.
Assisted in the maintenance of item attributes in the Master Item List and maintaining items in inventory systems.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Service Desk Analyst
NTT Data / Next Level Business Services
Bowling Green, KY
08.2020 - 07.2022
Answered queries by telephone or self-service ticket to support internal and outside computer hardware, software, network, application access, and telecommunications systems
Analyzed and resolved IT problems to achieve complete resolution for customers with minimal productivity loss
Resolved issues on initial call 70% of the time using the internal knowledge base, troubleshooting skills, experience, and team resources.
Forecast Analyst, Mexico Sales
Fruit of the Loom
Bowling Green, KY
10.2016 - 06.2020
Led and coordinated business activities to meet tight deadlines.
Developed and implemented demand generation plans pursuant to business objectives, evaluating plan efficacy at progress landmarks and adjusting as necessary.
Worked closely with various stakeholders and acted as liaison between sales managers and other departments (distribution, production planning, transportation, forecasting).
Education
MBA - Supply Chain Management
Western Kentucky University
Bowling Green, KY
08-2024
Bachelor of Arts - Spanish (Edu Focus), International Business Minor
Western Kentucky University
Bowling Green, KY
05.2016
Skills
Spanish Speaking
Strategic Planning
Forecasting
Microsoft GP (ERP)
Salesforce
Microsoft Excel Proficient (including Power Query automations)