Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Steiner

Tallmadge

Summary

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

19
19
years of professional experience

Work History

Operations Manager

JoAnn Stores Inc.
01.2014 - 05.2025
  • Managed daily operations of a multi-shift distribution center, encompassing receiving, selection, and shipping functions.
  • Ensured safe, efficient, and economical performance of operations, focusing on Safety, Accuracy, Productivity, and Housekeeping (6S) metrics.
  • Cultivated strong relationships with logistics planning, IT, and transportation teams, resolving issues related to vendor compliance, new product lines, on-time deliveries, system implementations, and new store openings.
  • Oversaw a budget exceeding $21,000,000, consistently driving yearly productivity improvements and monitoring all operational aspects to meet or exceed budget goals and KPIs.
  • Motivated and led a productive workforce of 2 managers, 20 supervisors, and 300 union warehouse workers, providing strategic improvement recommendations.
  • Trained and developed management staff, fostering a high-performance team.
  • Maintained a safe work environment through strict OSHA compliance and comprehensive safety training programs.
  • Collaborated with other Distribution Centers on operational concerns and new technology adoption.
  • Managed Team Member Relations issues and played an integral role in Collective Bargaining Agreement (CBA) negotiations.

Support Services Manager

JoAnn Stores Inc.
01.2008 - 01.2014
  • Directed the Distribution Center (DC) Support Services group, overseeing Facility Planning, Inventory Control, Quality Assurance, Systems Administration (EXE facilitator), Vendor Returns/Repack, Wave Planning, and Special Orders.
  • Acted as a crucial liaison between DC operations and Logistics groups, optimizing product flow for maximum efficiency, cost-effectiveness, and timeliness.
  • Managed the Warehouse Management System (WMS) to ensure data accuracy and was responsible for testing and implementing new functionalities.
  • Coordinated product flow from off-site and third-party vendors to the DC.
  • Responsible for slotting and space management of over 40,000 articles, with a valuation exceeding $50,000,000.
  • Managed a team of exempt and non-exempt employees, establishing performance standards to maximize output and minimize labor costs.

Support Services Supervisor

JoAnn Stores Inc.
09.2006 - 01.2008
  • Managed day-to-day activities for all clerical DC support groups on second shift.
  • Oversaw Receiving, Inventory Control, Facility Planning, Sort View, Quality Assurance, and Wave Planning operations on second shift.
  • Conducted audits on all inventory functions processed through the WMS, including adjustments, handbills, special orders, damages, mark-out codes, process compliance, and cycle counts.
  • Oversaw the shipping sortation system and created store orders (Wave Planning).
  • Managed the distribution of daily reports (e.g., mark-out, batch refill, electronic pass down, slot maintenance summaries) to appropriate DC team members and management.
  • Trained team members on various support functions.
  • Assisted operations with daily warehouse activity by providing guidance and system support for the EXE warehouse management system.
  • Developed reporting tools for daily operational needs and productivity enhancements.

Education

High School Diploma -

Tallmadge High School
Tallmadge, OH
01.1992

Skills

  • Logistics & Operations Management: Scheduling & Planning, Cross-Department Coordination, Operational Efficiency, Performance Reporting, Project Leadership, WMS (EWM and INFOR)
  • Financial & Budget Management: Budget Oversight, Cost Reduction, Productivity Improvement
  • Leadership & Employee Relations: Employee Relations & Conflict Resolution, Staff Training & Development, Union Negotiations (CBA), Team Leadership
  • Technical Proficiency: Microsoft Suite

Timeline

Operations Manager

JoAnn Stores Inc.
01.2014 - 05.2025

Support Services Manager

JoAnn Stores Inc.
01.2008 - 01.2014

Support Services Supervisor

JoAnn Stores Inc.
09.2006 - 01.2008

High School Diploma -

Tallmadge High School

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