Brian Stelzer
FORTWAYNE,IN
Summary
Dependable delivery driver with proven expertise in optimizing routes, ensuring timely deliveries, and maintaining safety standards. Known for exceptional customer service and attention to detail, consistently enhancing customer satisfaction and operational efficiency.
Overview
28
28
years of professional experience
Work History
Deliver Driver
Ripple Distribution, LLC
Fort Wayne, IN
07.2025 - 07.2026
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Managed delivery schedules, optimizing routes for timely arrivals.
- Communicated with dispatch to ensure accurate order tracking and customer updates.
- Maintained vehicle cleanliness and ensured proper functioning of equipment.
- Assisted in loading and unloading packages, ensuring correct handling procedures were followed.
- Provided exceptional customer service during deliveries, addressing inquiries professionally.
- Recorded delivery information accurately for inventory management systems.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Delivery Driver
Stand And Deliver, INC
Fort Wayne, IN
07.2023 - 07.2025
- Delivered packages efficiently across designated routes, ensuring timely arrival at customer locations.
- Maintained accurate delivery logs and records to track inventory and ensure accountability.
- Operated delivery vehicle safely and adhered to traffic regulations during transit.
- Conducted routine vehicle inspections and reported maintenance issues proactively.
- Communicated effectively with customers to resolve inquiries and provide exceptional service.
- Implemented route optimization strategies to enhance delivery efficiency and reduce delays.
- Trained new drivers on company policies, safety procedures, and best practices for effective deliveries.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Power Washer
Stelzer’s Mobile Power Wash
Fort Wayne, IN
05.1998 - 07.2023
- Operated high-pressure power washing equipment to clean various surfaces effectively.
- Trained new team members on safety protocols and equipment handling procedures.
- Maintained detailed records of service schedules and equipment maintenance logs.
- Collaborated with clients to assess cleaning needs and develop tailored solutions.
- Inspected cleaned areas to ensure quality standards met client expectations consistently.
- Resolved customer complaints promptly, ensuring high levels of satisfaction and repeat business.
- Improved property appearance through meticulous attention to detail in power washing tasks.
- Cleaned debris and waste materials from job site.
Education
High School Diploma -
Wayne High
Fort Wayne, INSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Safe driving record
- GPS navigation
- Heavy lifting
- Map reading and navigation skills
- GPS operation
- Vehicle cleaning and maintenance
- Delivery scheduling
- Cargo handling
- Safe driver training
- Vehicle inspection
- Dispatch communication
- Pre-trip and Post-trip inspections
- Defensive driving
Timeline
Deliver Driver
Ripple Distribution, LLC
07.2025 - 07.2026
Delivery Driver
Stand And Deliver, INC
07.2023 - 07.2025
Power Washer
Stelzer’s Mobile Power Wash
05.1998 - 07.2023
High School Diploma -
Wayne High