Dynamic operations manager with expertise in team leadership, project management, quality assurance, and process optimization. Proven record in enhancing team effectiveness and streamlining workflows to drive operational excellence.
Overview
17
17
years of professional experience
Work History
Divisional Manager
Trident Refit Facility, Kings Bay, GA
Kings Bay, GA
04.2023 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Adaptable and proficient in learning new concepts quickly and efficiently.
Maintenance and Material Management Coordinator
Department of the Navy
Kings Bay, GA
03.2020 - 04.2023
Coordinated cross-departmental projects to enhance operational efficiency and communication.
Developed and maintained documentation for standard operating procedures, ensuring compliance with federal regulations.
Streamlined scheduling processes, improving resource allocation and reducing conflicts across teams.
Facilitated training sessions for new staff on project management tools and methodologies.
Mentored junior team members, fostering skill development and professional growth within the department.
Led initiatives to identify process improvements, resulting in increased productivity within project workflows.
Analyzed data trends to inform strategic planning and decision-making processes for ongoing projects.
Increased overall efficiency with meticulous organization, scheduling, and resource allocation.
Streamlined operations by implementing effective management strategies and coordinating cross-functional teams.
Developed the skills of my team members through ongoing training, mentorship, and coaching sessions which resulted in increased capabilities and overall effectiveness.
Managed key stakeholder relationships to ensure positive outcomes for projects while maintaining open lines of communication between all parties involved in the decision-making process.
Conducted thorough risk assessments before embarking on any new venture or investment ensuring proper due diligence was completed and potential obstacles were anticipated.
Boosted employee morale with effective communication techniques, fostering a positive work environment that encouraged innovation and creativity.
Improved team productivity by promoting collaboration, training opportunities, and ongoing communication.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Implemented project management techniques to overcome obstacles and increase team productivity.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Course Curriculum Model Manager
Trident Training Facility, Kings Bay, GA
Kings Bay, GA
03.2017 - 03.2020
Led modeling team, ensuring adherence to project specifications and timelines.
Developed training programs for new models, enhancing performance and skills.
Coordinated classes and schedules, optimizing resource allocation and efficiency.
Implemented quality control measures, improving overall model readiness for courses.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Defined clear targets and objectives and communicated to other team members.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Developed detailed plans based on broad guidance and direction.
Cultivated relationships with clients, maintaining high satisfaction through effective communications.
Mentored junior staff, fostering professional development and enhancing team capabilities.
Operations and Maintenance Manager
USS Tennessee
Kings Bay, GA
08.2012 - 03.2017
Oversaw daily maintenance operations to ensure optimal functionality of equipment and facilities.
Developed and implemented preventive maintenance programs, enhancing reliability and reducing downtime.
Trained and mentored maintenance staff, fostering skill development and promoting teamwork.
Coordinated with cross-functional teams to address facility-related issues promptly and effectively.
Conducted regular inspections to identify potential hazards and compliance with safety regulations.
Analyzed maintenance data to drive process improvements and optimize resource allocation.
Managed inventory control for maintenance supplies, ensuring availability while minimizing costs.
Supervised employee performance, preventive maintenance, and safety.
Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
Conducted root cause analysis of recurring issues, devising long-term solutions that minimized future disruptions.
Planned scheduled maintenance outages as part of preventive maintenance program.
Managed a team of technicians, providing guidance and support for skill development and performance improvement.
Mentored new hires in company procedures, safety protocols, and technical skills necessary for their roles as maintenance professionals.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Conducted regular audits and inspections to ensure adherence to industry standards and internal policies.
Mentored junior QA staff, fostering skills in testing methodologies and quality control practices.
Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
Enhanced product quality by implementing comprehensive QA processes and procedures.
Tank Coordinator
Trident Refit Facility, Kings Bay, GA
Kings Bay, GA
07.2009 - 08.2012
Coordinated logistics and scheduling for maintenance projects, ensuring timely execution of tasks.
Developed and maintained documentation systems to enhance project tracking and reporting accuracy.
Collaborated with cross-functional teams to streamline workflows and improve operational efficiency.
Implemented process improvements that reduced turnaround times for service requests and project completion.
Education
Bachelor of Science - Operations Management
Southern New Hampshire University
Hooksett, NH
08-2027
Skills
Staff training and development
Operations management
Cross-functional team coordination
Organizational development
Human resources management
Time management
Team leadership
Safety procedures
Coaching and mentoring
Quality control tools
Quality inspections
QA planning
Quality control
Recordkeeping
Inspection procedures
Equipment calibration
Test equipment operation
Specifications reading
Accomplishments
Implemented, managed, and audited the Preventive Maintenance System (PMS) for all shipboard equipment.
Developed, managed, and administered curriculum for submarine firefighting, damage control operation, and maintenance.
Supervised and lead 30+ sailors in the operation and maintenance of shipboard auxiliary mechanical systems, including quality assurance inspections and repairs on a nuclear-powered submarine, ensuring 100% mission capability.
Timeline
Divisional Manager
Trident Refit Facility, Kings Bay, GA
04.2023 - Current
Maintenance and Material Management Coordinator
Department of the Navy
03.2020 - 04.2023
Course Curriculum Model Manager
Trident Training Facility, Kings Bay, GA
03.2017 - 03.2020
Operations and Maintenance Manager
USS Tennessee
08.2012 - 03.2017
Tank Coordinator
Trident Refit Facility, Kings Bay, GA
07.2009 - 08.2012
Bachelor of Science - Operations Management
Southern New Hampshire University
Qualifications
MASTER TRAINING SPECIALIST (MTS)
WORK CENTER SUPERVISOR (WCS)
FLEET MAINTENANCE ACTIVITY (FMA) PLANNER
CONTROLLED MATERIAL PETTY OFFICER/CONTROLLED MATERIAL HANDLER