Brian Strauser

• Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
• Performed software installations and upgrades to UNIX or Windows operating systems.
• Configured and tested Windows Server operating systems with roles features.
• Integrated and updated software products to boost system compatibility.
• Spearheaded inventory control measures to replenish and maintain IT equipment.
• Contributed to development, administration and testing of disaster recovery plans.
• Administer Chattanooga State’s Active Directory (AD) including Sites and Services and Group Policy Objects.
• Maintain AD Connect with Office 365.
• Manage college Active Directory Federation Service.
• Maintain FTP server and create automated file transfers to support custom systems on campus.
• Write PowerShell script to perform account creation and other administrative tasks.
• Provide technical support to all departments within Technology Division and Chattanooga State.
• Researched and recommended new technologies and strategies for improving system performance.
• Spearheaded configuration enabling all currently and future students and employees remote operation capabilities.

Deploys, sustains, troubleshoots and repairs standard voice, data and video network infrastructure systems, IP detection systems and cryptographic equipment; performs, coordinates, integrates and supervises network design, configuration, operation, defense, restoration, and improvements; analyzes capabilities and performance, identifies problems, and takes corrective action; fabricates, terminates, and interconnects wiring and associated network infrastructure devices. Supervising and training fellow airman on advanced troubleshooting and repairs on $50 million computer networking system while ensuring quality control plan and safety process compliance.

• Performing over 1.2k Preventative Maintenance Inspections annually on 12 Air Force Command and Control systems, reporting statuses and ensures equipment is fully mission capable and worldwide deployable.
• Supervised maintenance support and training for over 25 Airman, enforcing strict, critical Preventative Maintenance schedule ensuring zero equipment failures and awarded shop level "Most Productive Worker".
• Team lead for key Control and Reporting Center system update, applied and supervised hundreds of latest critical security compliance updates to a number of varying devices.
• Coined "Subject Matter Expert" on implementation, operations, and maintenance of state-of-the-art "23-Alpha" systems module.
• Installed and wired system devices using standard product setup and electrical knowledge.
• Enforced safe job site and maintained compliance with company safety, OSHA and customer-specific safety standards.

• Promoted lawful behavior and protected the welfare of students, faculty and staff as a uniformed presence on campus.
• Performed foot and vehicle patrols of a university campus to monitor behavior, secure buildings and property, investigate disturbances, maintain order during events and enforce regulations.
• Monitored the physical safety of campus buildings by locking and unlocking doors, patrolling or monitoring using surveillance systems, and reporting suspicious behavior.
• Also tasked with enforcing traffic and parking regulations, ticketing offenders when necessary.