Brian Suchy
Enola,Pennsylvania
Summary
Dynamic professional with expertise in building, developing, and maintaining successful, profitable relationships that drive company growth and client satisfaction. Committed to fostering long-term partnerships that enhance organizational success while delivering exceptional service. Proven ability to navigate complex challenges and deliver strategic solutions aligned with business objectives. Passionate about contributing to a collaborative team environment focused on achieving shared goals.
Overview
32
32
years of professional experience
Work History
Commercial Territory Manager
Peirce Phelps
Camp Hill Pa.
04.2021 - Current
- Experience growing market share by bringing in new customers and expanding existing networks.
- Proven ability to develop new customer base through strategic outreach and relationship building.
- Provide timely, accurate estimates and submittals for commercial equipment including: RTU’s, Commercial Splits, WSHP, Applied RTU’s, Applied AHU’s, Residential Splits, Reznor Equipment, Ductless, VRF, Design build assistance
- Deliver responsive customer service by investigating concerns coordinating solutions and achieving positive outcomes for all parties involved.
- Provide support to designated branches within my territory by sharing training, manufacturer days and parts inquiries.
- Track and manage factory orders through the factory software and logistics site.
- Support customers with facilitating factory startups for new equipment.
- Provide bi-weekly sales reports including job prospects, wins, losses and backlog of orders
- Provide month end backlog reports on existing factory orders.
- In 2025, exceeded sales quotas in ALL categories and total sales by over $1.1 million.
- 2022 Commercial Sales Award winner for total gross sales over quota.
Branch Manager Harrisburg-York- Palmyra Locations
Haller Enterprises
Harrisburg, Pa
05.2013 - 04.2021
- Service Manager for the residential services group at various locations including York, Palmyra and Harrisburg.
- Installation Manager for the residential services group at York, Palmyra and Harrisburg.
- Conduct technician one on ones and evaluate performance based off established KPI’s
- Review technician work orders for thoroughness and potential opportunities missed.
- Handle and resolve customer concerns with service or install groups to an amicable result.
- Labor forecasting
- Revenue forecasting
- Budget review and analysis for the branch budget of $15 million
- Sales design and coordination of installations
- Warehouse and inventory management
- Monitor and assist dispatch with the call board
- Sales, technical and leadership training for the technicians
- Haller Enterprises Inc. | 4330 Lewis Rd Harrisburg, Pa. 17111
Commercial Services Specialist
Haller Enterprises
Mechanicsburg, Pa
05.2012 - 05.2013
- Provide customers will cost effective preventative maintenance plans.
- Provide customers will energy efficient solutions to heating cooling and ventilation systems.
- Design customized energy efficient heating and cooling systems for customers.
- Develop customer relationships through cold calling and networking events.
- Maintain personal spreadsheets tracking sales, revenue, gross margin and closing ratio.
- Provided outside the box thinking in team sales / service meetings.
- Provide ideas for marketing of commercial services group
- Develop personal goals for sales of planned maintenance and projects
- Provide estimates for service repairs
- Provide customers will cost effective options to repair or replace equipment
- Haller Enterprises Inc. | 9 Brenneman Circle, Mechanicsburg, Pa. 17050
Commercial Services Group Manager
SECCO, Inc.
Camp Hill, Pa
07.1994 - 08.2011
- Successfully graduated from the rank of apprentice to service technician to project manager to the group manager position during the course of my employment.
- Develop and manage the commercial services group fiscal year’s budget which was $5-7 million per year.
- Reviewed and revised many inter-office procedures and streamlined these processes with department managers to create a fast-paced team-oriented environment.
- Reviewed and revised the company’s technical manual for the commercial service technicians and included best practices for implementation.
- Developed and maintained a hybrid commercial flat rate pricing matrix for the service technicians to alleviate pricing issues on repairs and maintenance.
- Developed and maintained “Best Practices” for the commercial services group to provide consistency for our technicians and customer base.
- Developed and assisted human resources with the implementation of companywide safety policies and incentive program.
- Solicited new clients through networking and became their point of contact for the company for future business.
- Organized, prepared and conducted bi-weekly team meetings for the commercial services group where policy, safety and team performance were reviewed.
- Developed and implemented new customer credit application form and made it accessible to the technicians so that they could also recruit new clients.
- Performed one on one coaching and training sessions with the commercial service technicians.
- Performed performance evaluations for all commercial services team members.
- Worked closely with manufacturers and vendors on new products to become stock items or fulfill customers’ needs.
- Performed estimates for commercial installation projects both new and retrofit. Including budgeting materials, labor and margins needed for success.
- SECCO, Inc. | 1111 Primrose Avenue, Camp Hill, Pa. 17011
Education
Some College (No Degree) - Business management courses
Harrisburg Area Community College
Harrisburg, PA01-1987
Palmyra Area School District
Palmyra, PASkills
- Universal EPA Certification
- R-410A Certification
- Many certifications in the HVACR industry
- Leadership training
- NEXSTAR Service Management training
- Train the Trainer
- Building Services Institute training
- Sandler Sales
- Franklin Covey
Timeline
Commercial Territory Manager
Peirce Phelps
04.2021 - Current
Branch Manager Harrisburg-York- Palmyra Locations
Haller Enterprises
05.2013 - 04.2021
Commercial Services Specialist
Haller Enterprises
05.2012 - 05.2013
Commercial Services Group Manager
SECCO, Inc.
07.1994 - 08.2011
Some College (No Degree) - Business management courses
Harrisburg Area Community College
Palmyra Area School District