Tucker Demaray

• Resolved customer complaints in professional and timely manner.
• Met with customers to discuss service needs and offer available solutions.
• Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued service
• Analyzed service technician reports to identify areas of improvement.
• Managed a team of technicians, ensuring correct and timely completion of projects.
• Maintained a safe working environment by enforcing safety protocols and providing ongoing staff training on proper equipment use.
• Met with customers to discuss service needs and develop effective and practical solutions.
• Coordinated with other departments (plumbing/electrical) to maintain streamlined and productive workflow.
• Hired, trained and supervised team of service and tune up technicians to meet business goals.

• Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings.
• Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
• Utilized diagnostic equipment in order to identify malfunctioning components within HVAC systems accurately.
• Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
• Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
• diagnosed and replaced blower motors, inducer motors, compressors, circuit boards, relays, sequencers, bearings and belts.
• Worked overtime, holidays and weekends to accommodate company needs.
• Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
• Filled out detailed work orders for each job completed.
• Traveled to job sites for both scheduled and emergency appointments.
• Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
• Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
• Read blueprints, wiring diagrams and piping schemes to diagnose and repair units.
• Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
• Facilitated team training sessions on latest HVAC technologies, enhancing service quality.
• Optimized climate control systems for peak performance with regular calibration and adjustments.
• Coordinated with suppliers to secure best prices on high-quality HVAC parts
• Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
• Wiring low voltage communicating controls in AC and DC

• Worked under guidance of experienced professionals to learn trade best practices and techniques.
• Enhanced practical skills by assisting experienced professionals in various tasks.
• Adhered to company policies, procedures, and safety guidelines during daily work activities.
• Prepared worksite by setting up required tools and supplies.
• Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
• Cleaning and stocking work vehicles after every job was completed.
• Being the new guy meant all crawlspaces and attic work was our responsibility .
• Log 8000 hours working in the field for the HVAC apprenticeship program

i was responsible for installing the weather proof rails on the front corners of each trailer. as well as wiring and installation of the front marker lights.