Brian Sullivan
Whitman,Massachusetts
Summary
Customer-driven installation technician providing first-rate customer service by maintaining and building professional relationships with other technicians and customers. Adept at performing and assisting with installation procedures, planning and scheduling. Skilled at modifying existing systems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Installation Technician
JOHNSON CONTROLS INC, Johnson Controls
Lynnfield, MA
11.2019 - Current
- Installed new equipment according to manufacturer specifications and customer requirements.
- Performed troubleshooting of hardware, software, and network systems.
- Configured system settings for optimal performance and usability.
- Provided technical support for customers onsite or remotely via telephone or email.
- Maintained accurate documentation of installation activities.
- Inspected existing systems to ensure compliance with safety regulations and customer requirements.
- Repaired malfunctioning components in existing systems as needed.
- Assisted other technicians with complex installations when necessary.
Education
Information Technology
Massasoit Community College
Brockton, MA05-1988
Skills
- Hazard management
- Repair services
- Telecommunications
- Specialty tools
- Diagnostic abilities
- Assembly and installation
Certification
- COMMONWEALTH OF MASSACHUSETTS REGISTERED SYSTEMS TECHNICIAN LICENSE
- COMMONWEALTH OF MASSACHUSETTS SECURITY CLEARANCE
Timeline
Installation Technician
JOHNSON CONTROLS INC, Johnson Controls
11.2019 - Current
- COMMONWEALTH OF MASSACHUSETTS REGISTERED SYSTEMS TECHNICIAN LICENSE
- COMMONWEALTH OF MASSACHUSETTS SECURITY CLEARANCE
Information Technology
Massasoit Community College
Similar Profiles
Jonathan PowersJonathan Powers
System Controls Technician at JOHNSON CONTROLS INC, Johnson ControlsSystem Controls Technician at JOHNSON CONTROLS INC, Johnson Controls
Donald JaworskiDonald Jaworski
Fire Sprinkler Service Manager at JOHNSON CONTROLS INC, Johnson ControlsFire Sprinkler Service Manager at JOHNSON CONTROLS INC, Johnson Controls
Cheryl DannerCheryl Danner
Customer Care Representative at JOHNSON CONTROLS INC, Johnson ControlsCustomer Care Representative at JOHNSON CONTROLS INC, Johnson Controls