Brian Trejo Martinez
New York,NY
Summary
Dedicated and motivated individual. I would like to obtain a position within a company or business that utilizes my skills and experiences with the availability for promotional growth. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Associate
Foot Locker Inc.
02.2021 - Current
Part-Time Sales | February 2021 - March 2023
- Greet and assist customers with their inquiries and needs.
- Cooperating with colleagues to achieve team goals.
- Maintaining the appearance and cleanliness of the store and sales area.
- Monitoring and preventing theft or shoplifting by following security procedures.
- Adhering to company policies, including dress code and code of conduct.
Promoted to Full-Time Sales | April 2022 - Current
- Ensuring a positive and personalized shopping experience for each customer.
- Sharing best practices with colleagues to improve team performance.
- Conducting regular stock checks to ensure accurate inventory levels.
- Following up with customers to address concerns, gather feedback, and promote customer satisfaction.
- Suggesting ideas and strategies to enhance the customer experience and sales processes.
Volunteer Work
Dodge Fitness Center (Columbia University)
09.2018 - 12.2019
- Assisted staff in sport related events.
- Help organize and prepare gym related amenities.
Volunteer Work
Corpus Christi School
09.2017 - 12.2019
- Guided elementary school students with their classwork/homework.
- Assisted food service staff organize deliveries.
- Maintained a clean and organized environment.
Community Service
Corpus Christi Church
09.2016 - 09.2018
- Assisted in Altar service.
- Maintained clean a facility to better serve program needs.
- Preformed general set-ups at events.
- Preformed Usher service.
- Exhibited excellent communications and customer service relations skills.
Education
Exercise Science
CUNY Lehman College
New York, NY06.2027
High School Diploma -
La Salle Academy
New York, NY06.2022
Skills
- Bilingual
- Exceptional customer service
- Organizational skills
- Attention to detail
- Conflict Resolution
Accomplishments
STATE OF NEW YORK OFFICE OF THE ATTORNEY GENEARAL Triple "C" Award - "In recognition of my COMMITMENT to bettering myself, my school, and my community; my strength of CHARACTER, which has helped me achieve my goals and will guide me in making the right decisions in the future; and my remarkable COURAGE, which will aid me in meeting the challenges ahead." (June 2018)
ACE Award - "IN PERPETUATING THE HONORED TRADITIONS AND QUALITIES OF CORPUS CHRISTI SCHOOL THROUGH FAITHFULLY EMBODYING ACADEMIC INTEGRITY, COMMUNITY INVOLVEMENT, AND EXEMPLIFYING CHRISTIAN VALUES. ONE STUDENT, WHO BEST DEMONSTRATES THESE HIGHEST QUALITIES, IS SELECTED BY THE FACULTY EACH MONTH." (December 2015)
Achieved first place and generated sales exceeding over $550,000 in merchandise/product for the year of 2022.
Awarded "Team Member of the Quarter" for exceptional performance, outstanding teamwork, and significant contributions to Foot Locker Inc.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Foot Locker Inc.
02.2021 - Current
Volunteer Work
Dodge Fitness Center (Columbia University)
09.2018 - 12.2019
Volunteer Work
Corpus Christi School
09.2017 - 12.2019
Community Service
Corpus Christi Church
09.2016 - 09.2018
Exercise Science
CUNY Lehman College
High School Diploma -
La Salle Academy
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