Summary
Overview
Work History
Education
Skills
Timeline
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Kathryn Monicatti-Turner

Saint Paul,MN

Summary

Dynamic Food Production Manager with a proven track record at The Loon Cafe, excelling in operational efficiency and HACCP planning. Expert in training staff on safety procedures while enhancing customer satisfaction through outstanding service. Skilled in inventory management and streamlining processes to reduce waste and improve productivity.

Overview

7
7
years of professional experience

Work History

Food Production Manager

The Loon Cafe
03.2016 - 03.2021
  • Supervised daily food production operations to ensure quality and consistency.
  • Trained and mentored staff on food safety standards and production techniques.
  • Streamlined kitchen processes to enhance efficiency and reduce waste.
  • Coordinated inventory management, ensuring timely supply of ingredients and materials.
  • Kitchen Administration, Inventory,Invoicing,Ordering of all Kitchen Essentials,Food Production,Daily Preparation Lists.

Customer Service Representative

Safelite Auto-Glass
02.2014 - 07.2016
  • Resolved customer inquiries using CRM software, ensuring efficient service delivery.
  • Guided customers through product selection, enhancing overall satisfaction and loyalty.
  • Trained new team members on company policies and customer service best practices.
  • Collaborated with technicians to schedule appointments, optimizing workflow efficiency.
  • Appointment Setting,Invoicing,Email.Fax, Texting.
  • Billing and Collection.

Education

Dental Assistant

Minnesota School Of Business
Brooklyn Park, MN

Skills

  • Safety procedures
  • Operational efficiency
  • HACCP planning
  • Sanitation protocols
  • Microsoft Word
  • Outlook
  • Outstanding Customer Service
  • Email, Phone Etiquette,
  • Inventory,Stocking,Ordering

Timeline

Food Production Manager

The Loon Cafe
03.2016 - 03.2021

Customer Service Representative

Safelite Auto-Glass
02.2014 - 07.2016

Dental Assistant

Minnesota School Of Business