Summary
Work History
Education
Skills
References
Timeline
Generic

Brian Manuel Valdez

San Antonio,TX

Summary

Reliable Servicer with substantial experience in providing exceptional customer service, maintaining equipment and ensuring smooth operations. Strong skills include problem-solving, communication and organization. Demonstrated success in identifying issues promptly and providing effective solutions to ensure optimal functionality. Committed to maintaining high standards of workmanship and efficiency.

Work History

05 Service

HEB Grocery Store
San Antonio, TX
09.2024 - Current
  • I was hired as a CSA. September 2022.
  • Promoted to cashier. April 2023.
  • Learned SCO. December 2023.
  • Gas station and Business center were learned. Current.
  • Volunteered for back-to-school HEB event.

Within 2 years of working at HEB, I've managed to learn every position in the front end besides bookkeeping.

I was currently recommended to become a part-time lead but denied the position due to current enrollment in college.

Each position has given assistance to my work ethic within my store and HEB.

Education

Electrical Trades -

St Phillips College
San Antonio, TX

Skills

  • Call center experience
  • Workflow Management
  • Complaint Handling
  • Customer Service
  • Customer Retention
  • Multitasking and Organization
  • Tech-Savvy
  • Complaint resolution
  • Strong Work Ethic
  • Attention to Detail
  • Excellent Communication

References

References available upon request.

Timeline

05 Service

HEB Grocery Store
09.2024 - Current

Electrical Trades -

St Phillips College
Brian Manuel Valdez