Brian Van Hoose
Columbus,OH
Summary
Head Baker and Pastry Tutor working on a team developing a wide variety of desserts, while teaching students the fundamentals of baking and working in a ServSafe environment.
Former Software QA leader at JPMorganChase and other firms, bringing rigorous process, metrics, and risk management to culinary production and training.
Overview
18
18
years of professional experience
Work History
Head Baker and Pastry Tutor
FCI Elkton
Lisbon, OH
02.2021 - 04.2026
- Managed daily dessert production and ServSafe labs; standardized recipes and streamlined workflow.
- Well versed in dessert staples such as cookies, brownies, and cakes.
- Able to create more intricate desserts, incluing French Silk Pie, Stuffed Cookies, Cannolies, and Cheesecakes.
- Coordinate with entree team to create doughs, crusts, and reads as needed.
- Built processes; trained students; coordinated inventory and prep to meet demand and minimized waste.
Grade II Trade Specialist, Plumbing
FCI Elkton
Lisbon, OH
05.2017 - 02.2021
- Maintained lab operations and equipment.
- Executed preventive maintenance.
- Documented saftey and compliance.
Software QA Manager
JPMorganChase
Columbus, OH
03.2012 - 11.2014
- Directed risk-based testing and release gates; led multi-team QA; established documentation/traceability.
- Led quality assurance initiatives to enhance software reliability and performance across multiple projects.
- Developed and implemented testing strategies to ensure compliance with industry standards and regulations.
Software QA Lead
Limited Brands Inc.
Columbus, OH
01.2010 - 03.2012
- Conducted root cause analysis for identified issues, enabling faster resolution and mitigating future occurrences.
- Developed comprehensive test plans for successful product releases and updates.
- Collaborated with cross-functional teams to develop high-quality software products in line with business requirements.
- Reduced product defects with thorough requirement analysis and proactive issue identification.
Software QA Lead
TDCI
Columbus,OH
07.2008 - 01.2010
- Mentored junior QA staff, fostering skill development and promoting best practices in software testing.
- Utilized automated testing tools to streamline processes and improve efficiency in quality assurance workflows.
- Collaborated with cross-functional teams to identify defects and drive continuous improvement initiatives.
Education
ServSafe Certified -
ServSafe
Lisbon, OH10-2022
High School Diploma -
Gahanna Lincoln High School
Gahanna, OH06-1991
Certified -
ProStart Foundation Level 1&2
Lisbon, OH04-2021
Certified - General Cook
U.S. Department of Labor Apprenticeship
Lisbon, OH02-2021
Skills
- Recipe & Process Standardization
- Instruction & Classroom Management
- Production Planning & Throughput
- Troubleshooting & Root Cause Analysis
- Food Safety (ServSafe)
- Workflow Design & Continuous Improvement
- Risk Mitigation & Preventative Maintenance
Tools and Techniques
- Operations: SOP/Checklists; classroom/lab facilitation; documentation/reporting; ServiceNow/work orders.
- Practices: Jira/Confluence; Agile/Scrum; Quality Gates.
- Technical: SQL; Postman; MS Office Suite: Quality Center.
- Safety; Kitchen & Facilities Equipment Safety.
Timeline
Head Baker and Pastry Tutor
FCI Elkton
02.2021 - 04.2026
Grade II Trade Specialist, Plumbing
FCI Elkton
05.2017 - 02.2021
Software QA Manager
JPMorganChase
03.2012 - 11.2014
Software QA Lead
Limited Brands Inc.
01.2010 - 03.2012
Software QA Lead
TDCI
07.2008 - 01.2010
ServSafe Certified -
ServSafe
High School Diploma -
Gahanna Lincoln High School
Certified -
ProStart Foundation Level 1&2
Certified - General Cook
U.S. Department of Labor Apprenticeship