Brian Voisin
Spring,Texas
Summary
Highly motivated employee with a strong desire to take on new challenges. Possessing a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively without supervision and quickly mastering new skills.
Overview
36
36
years of professional experience
Work History
Business Development Manager
Energy Fishing & Rental
03.2023 - 04.2024
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Generated new business with marketing initiatives and strategic plans.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Fishing Tool Supervisor
Contracted
05.2022 - 03.2023
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Scheduled and oversaw maintenance, repair and installation activities.
- Created and maintained daily and weekly reports for upper management.
Claims Adjuster
FOURSEVENTY Claims Management
12.2020 - 03.2021
- Prepared summaries of damage, payments, and policy coverage.
- Answered customer questions regarding deductibles.
- Examined claims forms and other records to determine insurance coverage.
Fishing Tool Supervisor
Baker Hughes Inc
03.2018 - 04.2020
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
Global Product Manager
Baker Hughes Inc
08.2012 - 03.2018
- Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
Account Representative
Baker Hughes Inc
05.2008 - 08.2012
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Analyzed accounts for delinquencies and other ongoing issues.
- Contacted customers to assess satisfaction and current needs.
Fishing Tool Supervisor
Baker Hughes Inc
09.2005 - 05.2008
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Scheduled and oversaw maintenance, repair and installation activities.
- Created and maintained daily and weekly reports for upper management.
Billing Specialist
Baker Hughes Inc
05.2002 - 09.2005
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Warehouse Manager
Baker Hughes Inc
06.2001 - 05.2002
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Fishing Tool Supervisor
Baker Hughes Inc
05.1999 - 06.2001
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Scheduled and oversaw maintenance, repair and installation activities.
- Created and maintained daily and weekly reports for upper management.
Office Manager
Baker Hughes Inc
02.1995 - 05.1999
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
Shop Hand
Baker Hughes Inc
02.1988 - 02.1995
- Used hand trucks and forklifts to load, unload, and transport items.
- Constructed and dismantled components and gathered materials for repairs, maintenance, and new installations.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Education
Some College (No Degree) - Petroleum Engineering
Nicholls State University
Thibodaux, LouisianaHigh School Diploma -
South Terrebonne High School
Bourg, Louisiana05-1982
Skills
- 2017 - Root Cause Analysis and Corrective Action
- 2015 - Product Development and Management Process Overview
- 2013 - HS&E Leadership Academy
- 2013 - Project Management Fundamentals
- 2013- Lean Six Sigma Yellow Belt
- 2013 - Zodiac - Game of Business Finance and Strategy
- 2012 - HS&E Compliance Seminar Series
- 2012 - New Business Case and Financial Calculator
- 2012 - Sales Force Training
- 2011 - Customer Relationship Management
- 2011 - Negotiation 1
- 2008 - Introduction to Sales Force
Timeline
Business Development Manager
Energy Fishing & Rental
03.2023 - 04.2024
Fishing Tool Supervisor
Contracted
05.2022 - 03.2023
Claims Adjuster
FOURSEVENTY Claims Management
12.2020 - 03.2021
Fishing Tool Supervisor
Baker Hughes Inc
03.2018 - 04.2020
Global Product Manager
Baker Hughes Inc
08.2012 - 03.2018
Account Representative
Baker Hughes Inc
05.2008 - 08.2012
Fishing Tool Supervisor
Baker Hughes Inc
09.2005 - 05.2008
Billing Specialist
Baker Hughes Inc
05.2002 - 09.2005
Warehouse Manager
Baker Hughes Inc
06.2001 - 05.2002
Fishing Tool Supervisor
Baker Hughes Inc
05.1999 - 06.2001
Office Manager
Baker Hughes Inc
02.1995 - 05.1999
Shop Hand
Baker Hughes Inc
02.1988 - 02.1995
Some College (No Degree) - Petroleum Engineering
Nicholls State University
High School Diploma -
South Terrebonne High School
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