Brian Walker
Florham Park
Summary
Dynamic professional with a proven track record at SHI, excelling in server assembly and networking builds. Adept at client coordination and fostering team collaboration, I leverage strong customer service skills to enhance client experiences. Proficient in Salesforce and Microsoft Excel, I drive business development initiatives with confidence and expertise.
Overview
11
11
years of professional experience
Work History
Build Specialist
SHI
Piscataway
08.2022 - Current
- Provided mentorship to junior staff, fostering a supportive learning environment.
- Tasked with completing networking on First Article Builds for J.P. Morgan Chase.
- Assembled servers with the kit team.
- Assembled AI lab and worked with Salesmen on incoming projects
Floor Coordinator
ISS Facility Services at Barclays
Whippany
10.2019 - 08.2022
- Providing excellent client assistance with emails between departments
- Help with incoming orders to the buildings
- In charge of materials coming to and from the New York campus and the Whippany campus.
Business Development Representative
Decozen Jeep
Verona
03.2018 - 02.2019
- Providing excellent customer service experience to internet inquiries.
- Expanding internet based clientele
- Scheduling and greeting customers for a unique car buying experience.
- Assisting the department manager with payroll and other various office duties.
Customer Care Associate
Costello's Ace Hardware
Lincoln Park
09.2015 - 08.2017
- Assisted customers, answered questions, and assisted with heavy items.
- Performed a variety of duties in handling, preparing and maintained stock levels.
- Gathered inventory data, and submitted data to the shift supervisor.
- Solved billing issues and handled customer inquiries.
Cashier
McDonald's
Florham Park
06.2014 - 08.2015
- Courteously greeted customers and assisted with purchases.
- Operated cash register, received and dispensed correct change to customers.
- Quickly and accurately processed meal orders while developing rapport with customers.
- Resolved customer needs using professionalism and sensitivity.
Education
Diploma - Computer Science
County College of Morris
Township of Randolph, NJ01.2020
High school diploma or GED -
Hanover Park
East Hanover, NJSkills
- Sales
- Salesforce
- Excel, Outlook, Word
- Retail sales
- Microsoft Excel
- Business development
- Customer service
- Data center networking
- Familiarity with server parts
- Networking builds
- Project collaboration
- Server assembly
- Client coordination
Timeline
Build Specialist
SHI
08.2022 - Current
Floor Coordinator
ISS Facility Services at Barclays
10.2019 - 08.2022
Business Development Representative
Decozen Jeep
03.2018 - 02.2019
Customer Care Associate
Costello's Ace Hardware
09.2015 - 08.2017
Cashier
McDonald's
06.2014 - 08.2015
Diploma - Computer Science
County College of Morris
High school diploma or GED -
Hanover Park
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