Brian Walraven

USA Locator

San Jose Water Company

12.2002 - 01.2025

Achieved high levels of customer satisfaction through effective communication and consistent delivery of accurate locates.
Enhanced workplace safety with strict adherence to company guidelines, OSHA regulations, and local laws.
Utilized GPS technology alongside traditional locating methods for enhanced accuracy in challenging environments.
Assisted in the development of standard operating procedures for locating teams, streamlining processes for increased productivity.
Minimized disruptions to public spaces during locate activities by maintaining clean work areas and adhering to traffic control protocols.
Provided support during emergency situations requiring immediate locating services to prevent further damage or disruption.
Conducted site visits to verify utility markings, addressing discrepancies promptly for uninterrupted project progress.
Adapted quickly to changes in project scope or requirements, adjusting locate strategies as needed for optimal results.
Managed workload effectively by prioritizing tasks based on urgency, complexity, and resource availability.
Located underground utilities accurately by using advanced equipment and mapping techniques.
Mitigated potential conflicts between multiple utility providers by proactively coordinating schedules and sharing information.
Developed strong relationships with clients through excellent customer service and prompt resolution of concerns.
Reduced damage incidents to underground infrastructure through meticulous attention to detail and thorough documentation.
Collaborated with construction crews for successful completion of projects while minimizing risk to underground assets.
Stayed current on industry trends by attending seminars, workshops, and conferences related to locating practices and technologies.
Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
Reviewed maps and blueprints to identify locations for and sizes of underground utilities
Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
Responded to service requests during and after business hours.