Brian Walters
China Grove,NC
Summary
Dedicated Road Service Technician with over 20 years of experience in diagnosing mechanical issues and providing exceptional customer support. Strong skills in preventive maintenance and equipment operation, contributing to reduced downtime and enhanced service efficiency.
Overview
21
21
years of professional experience
Work History
Road Service Technician
Haib USA
Cornelius, North Carolina
08.2005 - Current
- Diagnosed mechanical issues on Hiab cranes and Moffetts in field settings.
- Executed preventive maintenance on hydraulic and electrical systems, ensuring optimal performance and reducing unexpected failures.
- Operated specialized tools for efficient repairs and installations, minimizing downtime.
- Collaborated with team members to troubleshoot and resolve complex service problems, enhancing team efficiency.
- Explained repair processes and timelines to customers, improving transparency and customer satisfaction.
- Trained new technicians on equipment handling and safety protocols.
Education
Auto Diesel Technion - Auto Mechanics
Nashville Auto Diesel Collage
Nashville, TN12-1991
Skills
- Hydraulic systems
- Electrical systems
- Hydraulic systems repair
- Hydraulic system troubleshooting
- Mechanical diagnostics
- Preventive maintenance
- Diesel engine maintenance
- Heavy equipment operation
- Equipment operation
- Parts ordering
- Inventory management
- Customer relationship management
- Training new technicians
- Problem solving
Timeline
Road Service Technician
Haib USA
08.2005 - Current
Auto Diesel Technion - Auto Mechanics
Nashville Auto Diesel Collage