Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
greeting and building beautiful relationships with Patients coming in for there appointments .Instructing and directing visitors to where they are supposed to be campus wide. Appointment Scheduling , registration and insurance verification as well as locating prior Authorizations for the VA. Telephone coverage and data entry, updating records and managing ROIs. I also have an understanding of utilizing protected health information and point-of-service collections as well as how best to be a liaison between patient and the medical support staff. Monitoring office services and tasks using Epic i have responsible for labeling and printing faxes from the programs OnBase for multiple providers as well as scheduling for providers based on there preferences as well as nurse visits i am familiar with registration practices as well as up loading them into patient charts. i have been responsible for the reception inbasket and doc haloe i have had to schedule TCM apts regularly for patient discharging and i am proficiant with notifying scheduling and medication refills and i. I have good phone skills and i have a good understanding of
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Clerical
Aviva Health
10.2022 - 11.2023
All aspects including check in check out, Scheduling as well as insurance Eligibility and care coordination
Proficient in Athena net
Pharmacy Technician
Kroger's pharmacy Central Fill
01.2019 - 10.2022
All aspects of facility work from dispensing Drugs to packing subscriptions