19 years of experience in the restaurant industry. Generating sales, building connections with customers, displaying leadership, and team building in a fast paced environment.
Overview
19
19
years of professional experience
Work History
Server
Red Lobster
10.2022 - Current
Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
Managed multiple tables efficiently, prioritizing tasks to enhance dining experience for guests.
Trained and mentored new servers, improving team performance and service standards.
Collaborated with kitchen staff to ensure timely order delivery and quality control of menu items.
Assisted in maintaining cleanliness and organization of dining area, adhering to health and safety regulations.
Bartender/Server/Certified Trainer
Quaker Steak & Lube
06.2018 - 07.2022
Catered to the needs of my customers by supplying them with prompt service and a great dining experience
Server
Longhorn Steakhouse
10.2017 - 06.2018
Delivered beverages and food per the customers request. Helped coworkers as needed. Generated sales for the company.
Server/Trainer
Quaker Steak & Lube
05.2014 - 10.2017
Performed proper serving duties and trained many employees to excel at their job as well
Bartender/Server/Cook/Trainer
Olive Garden
04.2006 - 05.2014
Provided excellent service as a bartender or server depending on the day. Trained many new employees. Took part in opening a new location as part of the team of trainers
Education
High school or equivalent - Hospitality/Food Services
Northeastern High School
York, PA
06.2006
Skills
Multi-tasking - 10 years
Communication - 10 years
Patience - 10 years
Computer Skills - 10 years
Active Listening - 10 years
Customer Service - 10 years
Timeline
Server
Red Lobster
10.2022 - Current
Bartender/Server/Certified Trainer
Quaker Steak & Lube
06.2018 - 07.2022
Server
Longhorn Steakhouse
10.2017 - 06.2018
Server/Trainer
Quaker Steak & Lube
05.2014 - 10.2017
Bartender/Server/Cook/Trainer
Olive Garden
04.2006 - 05.2014
High school or equivalent - Hospitality/Food Services