Nastasja Yenina
Alpharetta,Ga
Summary
Dedicated and enthusiastic upcoming college student at Georgia State University with a lifelong passion for equitation and previous experience working with children as a nanny. Intermittent lifelong experience in riding and leasing horses, demonstrating a persistent passion and proficiency in equine care and management. Proven ability to adapt and thrive in dynamic environments, coupled with strong communication skills and creative problem-solving skills. Eager to expand knowledge in business management and instruction alongside pursuing a degree in business.
Overview
9
9
years of professional experience
Work History
Server
Fogon and Lions
02.2024 - Current
- Greeting guests warmly and guiding them through the dining experience
- Collaborating with kitchen and bar staff to ensure smooth service delivery
- Serving food and drinks promptly while ensuring high presentation standards
- Maintaining cleanliness and organization of dining areas and work stations
- Upholding a positive attitude and teamwork mentality to create a welcoming atmosphere
Front Desk Receptionist
Pet Lodge Pet Resort
01.2020 - 12.2021
- Greeting clients and visitors with a friendly and professional demeanor
- Answering phone calls, scheduling appointments, and assisting with inquiries
- Managing client reservations and ensuring accurate record-keeping
- Providing information about our services, rates, and facility amenities
- Coordinating with other departments to ensure seamless customer experiences
- Maintaining cleanliness and organization of the front desk area
- Assisting with administrative tasks such as filing, data entry, and inventory management
- Upholding the highest standards of customer service and hospitality
Product Advisor
Dover Saddlery
07.2019 - 05.2020
- Provided exceptional customer service and support as a product advisor and retail associate in the equestrian equipment and fashion field
- Assisted customers promptly, addressing their needs and concerns with professionalism and efficiency
- Offered personalized advice on styling, sizing, measuring boots/helmets, ensuring customers received the best products for their requirements
- Managed online orders, coordinating with suppliers and arranging delivery to meet customer expectations
- Oversaw packaging and shipping processes, ensuring accurate and timely order fulfillment
- Maintained open communication with customers, providing updates on shipping and arrival dates
Working Student
Go With it Farm
01.2015 - 12.2019
- Diligently completed everyday barn tasks such as cleaning stalls, feeding, watering, cleaning/organizing tack room, washing/grooming horses, tacking up lesson horses, maintaining a clean barn environment.
Education
- Business
Georgia State University
Alpharetta, GA05.2026
Equine Behavior Certificate
Coursera- University of Florida
High school or equivalent -
Cambridge High School
05.2021
Skills
- English equitation - 10 years
- Innovative problem solver, utilizing creativity and analytical thinking to overcome obstacles and find effective solutions
- Highly detail-oriented, ensuring precision and accuracy in all tasks and deliverables
- Excellent verbal and written communication skills, fostering clear and effective communication within the organization and with clients
- Team-oriented, valuing collaboration and actively contributing to team efforts to achieve common goals
- Strategic multi-tasking, adept at managing multiple projects and responsibilities simultaneously while maintaining quality results
- Skilled in working with children and fostering a safe and supportive learning environment
Accomplishments
Gold State Medalist in Chapter Business Procedure in Skills USA 2018 and 2019, 13th in the Nation 2018
Languages
Russian
Native or Bilingual
Timeline
Server
Fogon and Lions
02.2024 - Current
Front Desk Receptionist
Pet Lodge Pet Resort
01.2020 - 12.2021
Product Advisor
Dover Saddlery
07.2019 - 05.2020
Working Student
Go With it Farm
01.2015 - 12.2019
- Business
Georgia State University
Equine Behavior Certificate
Coursera- University of Florida
High school or equivalent -
Cambridge High School
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