Proactive professional with extensive experience in facility operations and customer service. Known for strong teamwork and conflict resolution skills, ready to leverage expertise to enhance operational efficiency and customer satisfaction.
Overview
30
30
years of professional experience
Work History
Facility Technician
Clean Harbors
Kimball, Nebraska
05.2023 - Current
Operated forklifts to efficiently transport materials throughout facility.
Operate the west mezzanine maintaining the hoopers and filling boxes.
Cleaning inside and outside of area 55 and 58 when needed.
Executed loadouts and offloads of materials in area 58 in 58 when needed.
Delivery Driver
DoorDash and Point Pickup
Scottsbluff, Nebraska
10.2020 - 05.2023
Managed multiple deliveries efficiently during peak hours.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Delivered food orders promptly to customers' locations.
Communicated effectively with customers and restaurant staff.
Resolved customer inquiries and issues in a professional manner.
Maintained cleanliness and organization of delivery vehicle.
Rideshare Driver
Lyft And Uber
Madison, Wisconsin
05.2019 - 05.2020
Provided safe and reliable transportation to passengers throughout the city.
Navigated efficiently using GPS technology and real-time traffic updates.
Communicated effectively with riders to ensure a positive experience.
Responded to passenger requests and addressed concerns professionally to foster a positive riding experience.
Delivered friendly customer service during trips, assisting with luggage and providing information on local attractions to enhance passenger satisfaction.
Ensured vehicle cleanliness and conducted regular maintenance checks to enhance safety and reliability.
Adapted to changing schedules and ride demands throughout the day.
Coordinated with Uber support for assistance and issue resolution.
Product Assurance Specialist
Electronic Theatre Controls Inc.
Middleton, Wisconsin
12.1996 - 03.2018
1996-1997 I started in manufacturing as a mechanical/electrical assembler for several of VL's product lines in Irvine Texas.
1997-1998 I moved to final assembly, testing and boxing for VL5, VL6 and VL7.
1998-2001 I became the Team Lead/Supervisor for the Irideon line. Irideon was a new Interior Lighting line. I had 10 employees. We assembled, tested and boxed the AR5 and AR6.
2001-2009 Facilitated setup and training for manufacturing engineers and employees in Middleton, WI after ETC acquired the Irideon product line. Led a team of 6-10 employees in finalizing processes and ensuring operational readiness.
2009-2011 I moved to R&D as a Lab Tech, assembled and tested various equipment for research and development projects.
2011-2015 Collaborated with mechanical and electrical engineers to develop and execute tests for engineered items, including cross-testing with software controls for automated rigging.
2015-2018 Partnered with software engineers to develop and conduct testing for all rigging control software, ensuring alignment with engineering design requirements.