Brian Williams
Baton Rouge
Summary
Results-driven Frozen Food Supervisor with expertise in inventory management and food safety compliance. Demonstrated ability to enhance operational efficiency and staff training, ensuring high sanitation standards and exceptional customer service.
Overview
16
16
years of professional experience
Work History
Frozen Food Supervisor/Dairy Supervisor
Albertsons
Baton Rouge, LA
12.2024 - Current
- Supervised daily operations of frozen food department, ensuring product quality and compliance with safety standards.
- Trained new staff on proper handling and storage techniques for frozen products.
- Monitored inventory levels, assisting in timely restocking to minimize product shortages.
- Implemented efficient shelving practices to enhance product visibility and accessibility for customers.
- Ensured consistently high levels of cleanliness with thorough staff training on sanitation practices, resulting in an excellent health inspection record.
- Enhanced store reputation by maintaining high standards of customer service, addressing concerns promptly and professionally.
- Reduced waste and shrinkage by implementing efficient stock rotation procedures, leading to increased profitability.
- Implemented inventory management practices to optimize stock levels and reduce shortages.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Answered questions from customers and discussed new products placed in dairy cases.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Marked-down clearance items and relocated merchandise to proper store areas.
Dairy Manager
Sprouts Famers Market
Baton Rouge, LA
06.2022 - 01.2025
- Managed dairy inventory, ensuring optimal stock levels and product freshness.
- Trained and mentored staff on dairy product handling and safety protocols.
- Implemented quality control measures to maintain high standards for dairy products.
- Collaborated with suppliers to negotiate pricing and ensure product availability.
- Conducted regular audits of dairy section to identify areas for process improvement.
Supervisor/Manager
Albertsons
Baton Rouge, LA
10.2016 - 06.2022
- Implemented process improvements that enhanced efficiency in order fulfillment and reduced waste.
- Monitored temperature controls and storage conditions to uphold food safety standards consistently.
- Increased sales through the implementation of attractive merchandise displays and effective promotional strategies.
Freight Coordinator/Keyholder
JOANN Fabrics and Crafts
Baton Rouge, LA
05.2014 - 10.2016
- Maximized warehouse space utilization by overseeing proper cargo storage and organization strategies.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Streamlined opening and closing procedures as integral member of store staff.
- Conducted thorough audits of cash handling procedures, safeguarding against discrepancies.
- Facilitated smooth store operations during manager absences, ensuring continuity of service.
- Streamlined checkout process, reducing average wait times and enhancing customer satisfaction.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Overnight Stocker
Target
Baton Rouge, LA
04.2010 - 10.2014
- Stocked shelves efficiently to ensure product availability and optimal presentation.
- Assisted in maintaining cleanliness of sales floor, contributing to a positive shopping environment.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
- Kept work areas neat, clean and free from debris.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Stocked shelves to match planogram images and instructions.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
Education
High School Diploma -
Pine Bluff High School
Pine Bluff, ARSkills
- Product assortment
- Food safety regulations
- Sanitation standards
- Stock rotation
- Space optimization
- Temperature monitoring
- Shelf layout
- Guest satisfaction
- Inventory management
- Customer service
- Reliability
- Effective communication
Timeline
Frozen Food Supervisor/Dairy Supervisor
Albertsons
12.2024 - Current
Dairy Manager
Sprouts Famers Market
06.2022 - 01.2025
Supervisor/Manager
Albertsons
10.2016 - 06.2022
Freight Coordinator/Keyholder
JOANN Fabrics and Crafts
05.2014 - 10.2016
Overnight Stocker
Target
04.2010 - 10.2014
High School Diploma -
Pine Bluff High School