Summary
Overview
Work History
Education
Skills
Timeline

Brian Wilmington

Town Of Cornwall,New York

Summary

Flexible individual with stamina to work in high-stress environments.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience

Work History

Asset Protection Associate

Walmart
08.2023 - 04.2024
  • Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
  • Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
  • Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
  • Enhanced team effectiveness through comprehensive training sessions on loss prevention techniques and protocols.
  • Improved store safety for employees and customers through regular risk assessments and hazard identification.

Security Forces Member

Department Of The Air Force
10.2021 - 07.2023
  • Awarded SF position at the culmination of 7.5 -weeks of basic training and an additional 13 weeks of intensive, specialized SF training at JBSA Lackland San Antonio
  • Responded to emergency situations quickly and calmly for professional support.
  • Served as a Security Forces member protecting lives and property, patrolling military base, providing, and preserving law and order at Whiteman Air Force Base.
  • Developed security plans and procedures to protect personnel and assets.
  • Monitored gate activities, controlled traffic and responded to emergencies on base.

Business Banking Associate

Wells Fargo
05.2020 - 10.2021
  • Investigated and resolved account issues by offering applicable options to customers.
  • Presented products and services to customers using in-depth knowledge to answer questions.
  • Maintained friendly and professional customer interactions.
  • Educated customers on online banking and mobile banking applications.
  • Referred customers to other banking departments for specialized services.
  • Executed wire transfers, stop payments and account transfers.

Valet Attendant

Penske BMW North America
02.2019 - 05.2020
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Completed physical inventory counts each month.
  • Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.

Cashier/Customer Service Representative

Office Max
Phoenix, AZ
2016 - 2017
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Education

No Degree - Criminal Justice

Paradise Valley Community College, Phoenix, AZ

High School Diploma -

Paradise Valley High School, Phoenix, AZ
05.2018

Skills

  • Military Operations
  • Firearm Handling
  • Police Training
  • Asset Protection
  • Combat Training
  • Process Implementation
  • Retail Sales Customer Service
  • Sales Expertise
  • Active Listening

Timeline

Asset Protection Associate - Walmart
08.2023 - 04.2024
Security Forces Member - Department Of The Air Force
10.2021 - 07.2023
Business Banking Associate - Wells Fargo
05.2020 - 10.2021
Valet Attendant - Penske BMW North America
02.2019 - 05.2020
Cashier/Customer Service Representative - Office Max
2016 - 2017
Paradise Valley Community College - No Degree, Criminal Justice
Paradise Valley High School - High School Diploma,

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Brian Wilmington