Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Freight Forwarder Agent
DSV AIR AND SEA
Houston
2022.06 - 2025.04
Coordinated shipments with carriers and ensured timely delivery of freight.
Managed documentation for import and export processes, ensuring compliance with regulations.
Communicated with clients to provide updates on shipment status and resolve issues.
Worked on the Gateway team also consolidating shipments from other agents for Ocean/Air.
Processed invoices.
Developed relationships with suppliers to negotiate favorable shipping rates and terms.
Oversaw inventory management, ensuring accurate tracking of goods in transit.
Organized transportation of goods by air, sea or land to meet customer requirements.
Resolved any issues that arose during the freight forwarding process in a timely manner.
Responded promptly to customer inquiries related to freight forwarding services provided.
Coordinated with overseas agents regarding documentation preparation and cargo tracking.
Ensured accurate completion of all required paperwork including bills of lading, commercial invoices, packing lists, insurance certificates.
Developed and maintained relationships with suppliers, carriers, and customers to ensure efficient freight forwarding services.
Scheduled pick-ups and deliveries according to customer needs while optimizing transit times.
Provided guidance on routing options available based on client preferences and budget constraints.
Accounts Receivable Clerk
Diligent Delivery Systems
Houston
2021.11 - 2022.02
Processed daily mail postings in Excel.
Generated and shared daily, weekly, and monthly reports on pending payments, accounting tasks, and month-end closings.
Coded and entered invoice data to ensure accurate tracking of invoice status and payments.
Debt Collector
Summer Energy, LLC
Houston
2018.07 - 2021.11
Developed debt repayment plans based on customer’s financial situations.
Coordinated with credit departments, managed merchandise repossession or service disconnection, and escalated delinquent accounts to attorneys.
Negotiated credit extensions when necessary.
Trained new tellers in account management, cash handling, and security protocols.
Verified deposit checks and money orders for fraud prevention.
Accounts Receivable Clerk
Expeditors, LLC
Humble
2018.01 - 2018.08
Generated and shared daily, weekly, and monthly reports on pending payments, accounting, and aged reports.
Verified invoice and requisition form accuracy.
Collaborated with cross-functional teams on cash collection and account reconciliation.
Resolved issues in billed amounts and payments.
Maintained billing files and payment records.
Calculated unpaid invoices and updated receivables log with adjustments.
Utilized Excel, Workbooks, and Access for reporting.
Coded and entered invoices data for accurate tracking.
Senior Teller
Houston Police Federal Credit Union
Houston
2013.01 - 2018.01
Assisted members with any required transactions.
Conducted audits and refilled cash dispensers.
Offered additional support to members or the cash department as needed.
Ensured the accuracy of vault, ATM and teller drawer balances.
Successfully sold, upsold, and cross-sold a variety of banking product to meet or surpass sales targets.
Processed loan and service payments, adjusting or zeroing balances as necessary.
Handled and verified cash for both individual and business clients.
Coded and entered invoices data for accurate tracking.
Freight Forwarder and Customs House Agent (Trainee Administrative Executive) at Link India InternationalFreight Forwarder and Customs House Agent (Trainee Administrative Executive) at Link India International