Briana Barron
Longview,WA
Summary
Dynamic Shift Leader with a proven track record at Carl's Jr., enhancing customer satisfaction and boosting sales through expert team leadership and problem-solving skills. Excelled in staff training, cash handling, and issue resolution, significantly minimizing discrepancies and elevating service standards. Demonstrates a positive attitude and adaptability, ensuring operational excellence.
Overview
3
3
years of professional experience
Work History
Shift Leader
Carls Jr
12.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Ensured accurate data entry.
- Compiled daily sales reports meticulously.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Education
High School Diploma -
Mark Morris High School
1602 Mark Morris Ct, Longview, WA 9863207-2020
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Team motivation
- Staff training and development
- Issue resolution
- Daily workflows
- Able to adapt quickly
Accomplishments
- Achieved becoming a shift leader within 8 months of me working there because of my ability of grasping information quickly, handling the money correctly, and by being hard driven and efficient.
Languages
Spanish
Limited Working
Timeline
Shift Leader
Carls Jr
12.2021 - Current
High School Diploma -
Mark Morris High School
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