Briana Bittle
Charlotte,NC
Summary
Proven achiever with extensive experience at Masco, adept in operating machinery with a keen eye for detail and a commitment to safety. Excelled in fostering teamwork and collaboration, significantly enhancing product quality and operational efficiency. Skilled in troubleshooting and effective communication, consistently exceeding performance targets without compromising on health or environmental standards.
Overview
7
7
years of professional experience
Work History
Operator II
Masco
02.2023 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
- Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.
Patient Service Representative
AmerisourceBergen
07.2017 - 04.2022
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Served as a reliable source of information for patients regarding appointment scheduling, insurance coverage inquiries, and general office policies.
- Collaborated with clinical staff to coordinate care plans, resulting in improved patient outcomes.
- Provided compassionate support for patients facing financial challenges, assisting them in navigating available resources and payment options.
- Organized patient records and database to facilitate information storage and retrieval.
Education
Associate of Applied Science - Medical Office
Central Piedmont Community College
Charlotte, NC05.2017
High School Diploma -
West Mecklenburg High School
Charlotte, NC06.2013
Skills
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Troubleshooting
- Effective Communication
- Efficient multitasking
- Customer Service
- Continuous Improvement
Timeline
Operator II
Masco
02.2023 - Current
Patient Service Representative
AmerisourceBergen
07.2017 - 04.2022
Associate of Applied Science - Medical Office
Central Piedmont Community College
High School Diploma -
West Mecklenburg High School
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