BRIANA BOSEMAN
Murfreesboro,TN
Summary
Highly motivated, detail-oriented, and adaptable worker with excellent communication skills, proficient computer skills and 8+ years experience in various professional settings. Aiming to leverage my diverse abilities and proven performance in Policy and team engagement to successfully fill the full-time Content Moderator Lead role at TikTokUSDS.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Content Moderation Specialist
TikTok
02.2022 - Current
- Initiate correspondence with teammates to provide daily briefing including encouragement, reminders of upcoming meetings, and upcoming tasks due dates.
- Conduct team meetings and team building exercises to review policy misalignments, policy updates, and to build team morale.
- Review a variety of content that may be considered shocking to ensure Community Guidelines are adhered to and to keep the platform and it's creators safe.
- Provide concise and constructive feedback to teammates to improve accuracy and efficiency.
- Received cross-functional training in specialty queues to drive efficiency and meet SLA requirements while mid-shift was short staffed.
- Acquired in-depth knowledge of content areas to provide assistance to other teammates.
Transportation Specialist
Amazon Relay Operations Center
09.2021 - 02.2022
- Communicated with external and internal customers to coordinate freight delivery per customers requested ship date.
- Compiled data to analyze and quickly resolve issues prioritizing Customer Facing loads.
- Worked with service providers to resolve issues and correct delays.
- Followed strict delivery schedules and routes to deliver cargo and products on various types of vehicles according to tight timetables.
- Identified and eliminated root causes of defects to drive efficiency within intermodal end to end network.
- Escalated variance(s) in compiled data to the relevant owner(s) and/or team(s) to ensure successful delivery of freight.
Certified Pharmacy Technician
Accredo Specialty Pharmacy
02.2019 - 02.2021
- Processed prescriptions for advanced and rare disease therapies
- Obtained written and verbal orders from patients physicians for specialty drugs
- Collaborated pharmacists creating prescriptions to include all necessary supplies for in-home therapy patients
- Coordinated with external stakeholders to ensure medications would be shipped according to scheduled in-home therapy
- Coordinated with medicare to ensure compliance of Specialty Physicians
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Education
Bachelor of Science - General Science
Middle Tennessee State University
Murfreesboro, TN12.2023
Skills
- Verbal and Written Communication
- Project Management
- Time Management
- Coaching and Mentoring
- Schedule Preparation
- Issue and Conflict Resolution
Accomplishments
- Supervised team of 7 choir members. Created rehearsal schedules, pre-recorded harmonic notes for rehearsal, taught material, and performed as lead singer at various engagement.
- Achieved a score of M+ and E month over month by exceeding accuracy and efficiency expectations.
- Completed "Having Hard Conversations" training
- Cross-trained with various leads at TikTok
- Presented at August All-hands meeting
Certification
- Tennessee Board of Pharmacy License - February 2023-2025
- Certified Pharmacy Technician, February 2023-2025
Timeline
Content Moderation Specialist
TikTok
02.2022 - Current
Transportation Specialist
Amazon Relay Operations Center
09.2021 - 02.2022
Certified Pharmacy Technician
Accredo Specialty Pharmacy
02.2019 - 02.2021
Bachelor of Science - General Science
Middle Tennessee State University
Similar Profiles
Alexander UriarteAlexander Uriarte
US Data Security - Trust and Safety User Support at TikTokUS Data Security - Trust and Safety User Support at TikTok
ANDREW ROGOWSKIANDREW ROGOWSKI
Global Publisher Solutions Manager, Sports at TikTokGlobal Publisher Solutions Manager, Sports at TikTok
Liam SirnicLiam Sirnic
Account Manager - SMB at TikTokAccount Manager - SMB at TikTok
Stefano BrunoStefano Bruno
ADSO TnS-OPS-AI DATA SERVICE AND ECO OPERATIONS-EMEA-SAFETY OPERATIONS - QUALITY ASSURANCE at TikTokADSO TnS-OPS-AI DATA SERVICE AND ECO OPERATIONS-EMEA-SAFETY OPERATIONS - QUALITY ASSURANCE at TikTok
Corinne RestaniCorinne Restani
SR. Accounts Receivable Specialist at Cardinal HealthSR. Accounts Receivable Specialist at Cardinal Health