Briana Bradley
Memphis,TN
Summary
Results-driven leader with extensive experience in team development and operational management. Skilled in fostering relationships and motivating teams to surpass goals. Expertise in strategic planning, process optimization, and performance management across multiple departments. Committed to enhancing efficiency, reducing costs, and driving business growth.
Overview
7
7
years of professional experience
Work History
Team Leader
Walmart
Memphis, TN
09.2024 - Current
- Managed Bojangles' restaurant operations and daily front counter service.
- Supervised Bojangles' team members during chicken, biscuit, and breakfast preparation.
- Trained new associates on Bojangles' service standards and food safety procedures.
Manager
Bojangles' Famous Chicken 'n Biscuits
Memphis , TN
08.2024 - Current
- Analyzed customer feedback data to create targeted action plans that enhanced service offerings.
- Managed risk through development and implementation of comprehensive risk management strategies.
- Recruited and hired qualified candidates to strengthen team capabilities and support organizational goals.
Teamleader
FedEx
Memphis, TN
06.2019 - 08.2024
- Mentored and coached team members, enhancing their skills and contributing to overall team success.
- Delegated tasks to team members based on project needs and individual strengths, optimizing team efficiency.
- Delegated tasks to team members according to project requirements and employee strengths
- Facilitated training sessions for new employees on company policies and procedures.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Facilitated training sessions for new employees, ensuring a smooth onboarding process and adherence to company policies.
Education
Master of Business Administration (M.B.A.) - Business
University of Memphis
Memphis, TNSkills
- Performance Management
- Performance analysis
- Risk management
- Inventory management
- Software proficiency
- Policy enforcement
- Conflict resolution
References
References available upon request
Timeline
Team Leader
Walmart
09.2024 - Current
Manager
Bojangles' Famous Chicken 'n Biscuits
08.2024 - Current
Teamleader
FedEx
06.2019 - 08.2024
Master of Business Administration (M.B.A.) - Business
University of Memphis