Qiana Parks
Indianapolis ,IN
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Forward-thinking Operations Specialist bringing Number years of expertise in Area of expertise for Industry sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Software and Software. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Team Leader
Global Plastics
05.2022 - 12.2023
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Implemented employee recognition programs that boosted morale and increased retention rates within the team.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Optimized resource allocation to maximize overall team output while minimizing costs.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
- Conducted risk assessments for each project phase, proactively identifying potential obstacles before they became significant challenges.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Held weekly team meetings to inform team members on company news and updates.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Machine Operator
ULG Staffing
01.2022 - 12.2023
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Team Leader
BSN Sports
01.2021 - 09.2022
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Education
Computer Engineering Technology
The Excel Center, Indianapolis IN
3919 Meadows Dr, Indianapolis, IN 4620505.2016
Skills
- Cash Handling
- Mentoring
- Technical Support
- Quality Improvement
- Overtime Management
- Team Supervision
- Employee Evaluation
- Coaching
- Work Planning
- Flexible Schedule
- Key Performance Indicators
- Safety Processes and Procedures
- Giving Constructive Feedback
- SMART Goals
- Evaluating Employee Work
- Goal Setting
- People Management
- Safety
- Daily Workflow Improvement
- Sales Expertise
- Performance Improvement
- Attention to Detail
- Staff Education and Training
- Problem-Solving
- Risk Assessment
- Active Listening
- Project Management
- Team Building
- Meeting Facilitation
- Delegation Skills
- Relationship Building
- Performance Management
- Process Improvement
- Strategic Planning
- Influencing Skills
- Task Prioritization
Timeline
Team Leader
Global Plastics
05.2022 - 12.2023
Machine Operator
ULG Staffing
01.2022 - 12.2023
Team Leader
BSN Sports
01.2021 - 09.2022
Computer Engineering Technology
The Excel Center, Indianapolis IN
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