Summary
Overview
Work History
Education
Timeline
Generic

Briana Brooks

Responsible And Compassionate Caregiver Who Understand How To Balance Patients' And Organizations Needs. Also Experienced Work At Home Agent Trained In Processing Information Online And Responding To Customers. Adept At Taking Information From Customers, Upselling To Increase Sales And Motivating Others On The Sales Team. Specialize In Selling A Range Of Products From Home Decorating Items And Clothing To Insurance.
Philadelphia,PA

Summary

Compassionate [Job Title] possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in [Area of expertise]. Collaborative team player with strong clinical and interpersonal skills. Available [Number] hours per week, weekends and evenings. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Caregiver

Access Home Care Inc
Philadelphia, PA
01.2019 - Current
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted patients with self-administered medications.

Work From Home Customer Service Agent

Teleperformance USA
Philadelphia, PA
10.2017 - 06.2021
  • Maintained functional and productive workspaces, prioritizing quiet atmospheres for call quality and clarity.
  • Resolved minor to moderate technology faults, supporting constant availability and consistent performance.
  • Provided empathetic and amiable communications to callers in stressful situations to support constructive outcomes and satisfactory resolutions.
  • Applied creative thinking to client questions and concerns absent from scenario-based response manuals.

Education

High School Diploma -

Roberts Vaux Highschool
Philadelphia, PA
09.2009 - 06.2013

Timeline

Caregiver

Access Home Care Inc
01.2019 - Current

Work From Home Customer Service Agent

Teleperformance USA
10.2017 - 06.2021

High School Diploma -

Roberts Vaux Highschool
09.2009 - 06.2013

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Briana BrooksResponsible And Compassionate Caregiver Who Understand How To Balance Patients' And Organizations Needs. Also Experienced Work At Home Agent Trained In Processing Information Online And Responding To Customers. Adept At Taking Information From Customers, Upselling To Increase Sales And Motivating Others On The Sales Team. Specialize In Selling A Range Of Products From Home Decorating Items And Clothing To Insurance.