Summary
Overview
Work History
Education
Skills
Timeline
Generic

Briana Chambers

Port Wentworth,GA

Summary

Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.

Overview

9
9
years of professional experience

Work History

Logistics Operations Supervisor

PortCity
02.2021 - Current
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
  • Handled day-to-day shipping and receiving more than 40 loads per day.

Human Resources Coordinator

Charter Communications Inc
10.2018 - 02.2021
  • Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
  • Streamlined HR processes for increased efficiency and reduced administrative workload.
  • Led recruitment efforts to attract top talent in a competitive job market.
  • Improved employee retention with targeted professional development opportunities.
  • Managed benefits administration, ensuring timely enrollment and accurate record keeping.
  • Conducted performance evaluations, identifying areas of improvement and offering constructive feedback.
  • Devised hiring and recruitment policies for 50+ employee company.

Customer Care Representative

Walmart
09.2015 - 12.2018
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Streamlined call response times for improved customer experience through effective communication techniques.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.
  • Contributed to team success, consistently achieving call center performance metrics.

Education

Associate of Science - Business Administration And Management

Greenville Technical College
Greenville, SC
10.2022

Skills

  • Transportation Management
  • Shipping coordination
  • Distribution Management
  • Demand forecasting
  • Warehouse Management
  • Logistics Planning
  • Benefits Administration
  • Company organization
  • Employee Relations
  • Microsoft Office and Docusign
  • Quickbooks
  • Material Handling Equipment
  • Leadership

Timeline

Logistics Operations Supervisor

PortCity
02.2021 - Current

Human Resources Coordinator

Charter Communications Inc
10.2018 - 02.2021

Customer Care Representative

Walmart
09.2015 - 12.2018

Associate of Science - Business Administration And Management

Greenville Technical College
Briana Chambers